SKILLS TRAINER - FT GATHERING PLACE

About the Role

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. The Skills Trainer will provide support, skill training, and one-on-one supervision to clients as outlined in the treatment plan, maintain case records and documentation, and coordinate facility operations and client needs with other staff.

Responsibilities

• Provide support, supervision, activities, and skills training individually and/or in group settings as outlined in the treatment plan, including coping skills, self-care, social interaction skills, illness management, crisis management, daily living activities, community awareness, and transitional support.
• Participate as an integral member of a multidisciplinary treatment team, attending team meetings, community partner meetings, and case staffing as assigned.
• Conduct in-home skills training visits to assist clients with developing independent living skills.
• Assist in preparing materials for the day treatment process, such as preparing copies/packets, preparing the group room, and cleaning and organizing the workspace.
• Clean program facilities/areas as needed or assigned.
• Provide services within the detoxification process for clients, including non-medical monitoring, medication monitoring, basic risk assessment, and immediate referral to clinical staff.
• Ensure clients' life and medical safety, behavioral control, and crisis prevention within the scope of practice, contacting supervisors or emergency services as needed.
• Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs.
• Transport clients to access services and appointments as authorized by program needs and treatment plan.
• Administer drug and alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
• Utilize assessments with clients as outlined in the program, such as the DLA-20, MIS, PHQ 9, GAD 7, SOWS, or CIWA.
• Maintain case records and other documentation as outlined in agency policies.
• Familiarize and comply with all Volunteers of America Northern Rockies' policies and procedures for individual programs.
• Participate in all supervision, staff meetings, and training required by the supervisor and organization.
• Maintain productivity/billable hour expectations as determined by leadership.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED.
• Must possess and maintain a valid driver's license.
• 1-2 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness.
• Must obtain and maintain valid certifications for the following training within the first 30 days of employment (training provided in-house):
  • CPR / First Aid
  • Mental Health First Aid
  • MANDT

Preferred Qualifications

• Experience working with people experiencing mental illness and/or substance use problems.
• Experience working with people who are actively experiencing a crisis.
• Experience working with people in a residential service environment.
• 3-5 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness.

Skills

• Crisis management.
• Ability to work with multiple staff, clients, and agencies.
• Proficiency with Microsoft Office Software: Outlook, Word, Excel.
• Able to meet tight deadlines under pressure.
• Organization skills.
• Ability to work both independently and as part of a team.
• Practical oral and written communication skills.
• Continuous demonstration of behaviors aligned with a posture of servant leadership and cultural values.

Schedule

This is a full-time or part-time position in a 24/7 facility. Days and hours of work vary according to the assigned shift.

Work Environment

This job operates in a residential facility environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required include close vision and the ability to adjust focus. This role may require lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Travel

Some travel is required for this position.