Skilled Automotive Technician - Toyota Hayward / Pay up to $35

About the role

The Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Responsibilities

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty.

Requirements

• High School diploma or equivalent
• 3+ years of experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and an acceptable, safe driving record

Qualifications for Success

• Targeted production
• Targeted Customer Satisfaction Index

Career Growth Opportunities

Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Master-Certified Technician
• Service Advisor
• Service Management

Benefits

• Paid OEM training and certification support
• Competitive compensation and 401k matching
• Comprehensive paid time off policy for a healthy work-life balance
• Robust health insurance options (health, dental, vision) including maternity benefits
• Longevity and productivity bonuses and incentives
• Generous employee/technician referral programs (based on position)
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to amazing deals and discounts through YouDecide
• Opportunities to participate in the DRVPNK mission, raising millions for cancer research and treatment