SkillBridge Data Center Customer Operations Technician - Trainee

Job Summary

Are you a military service member within or nearing your 180-day window for separation from active duty? Are you a military spouse fellow wanting to pursue a technology career? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life. We are accepting applications for our very own DoD SkillBridge Fellowship Program supporting the Data Center Operations. The training will be on the cutting edge of technology in a digital infrastructure environment, supporting an initiative designed to link our nation’s warfighters to the best employment opportunities available.

Responsibilities

• Queue Management & Reporting
• Installations
• Cross-Connect Work
• Testing & Troubleshooting
• Stakeholder Partnership
• Customer Management

Qualifications

• Must meet all eligibility requirements outlined in DOD Instruction 1322.29 and NAVADMIN 222/15.
• Required: High school diploma or equivalent, 4–6 years of experience in data center operations, telecommunications, network infrastructure, or a related technical field, strong understanding of standard operating procedures and safety protocols.
• Prior experience supporting customer deployments and access control, prior experience with fiber and copper terminations and testing, familiarity with data center infrastructure components, experience with inventory management and material handling, demonstrated experience with rack-and-stack installations, structured cabling, and cross-connect work, proficiency with Layer 1–3 testing and troubleshooting tools, strong organizational skills with the ability to manage multiple work orders and meet deadlines, excellent written documentation and record-keeping skills, strong customer-service orientation and professional communication skills, ability to work effectively in a fast-paced, physically demanding data center environment, ability to identify capacity constraints and escalate appropriately.
• Preferred: Experience with inventory management and material handling, Prior experience supporting customer deployments and access control, Ability to identify capacity constraints and escalate appropriately, Demonstrated experience with rack-and-stack installations, structured cabling, and cross-connect work, Proficiency with Layer 1–3 testing and troubleshooting tools, Strong organizational skills with the ability to manage multiple work orders and meet deadlines, Excellent written documentation and record-keeping skills, Strong customer-service orientation and professional communication skills, Ability to work effectively in a fast-paced, physically demanding data center environment, Ability to identify capacity constraints and escalate appropriately.

Compensation

Compensation or pay for this role is made through the service member's current enlistment contract based on pay guidelines set by the Department of Defense (DoD).

Equity Statement

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.