Ski Valet Technician - Edgewood

Winter Seasonal, full- and part-time roles available. This position is slated to start the week of December 5th, 2026.

About Us

Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners, and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other.

Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values:

• Service
• Simple
• Purposeful
• Curious
• Give

Delivering exceptional service, being purposeful, keeping it simple, remaining curious, and giving back to our communities form the foundation Ski Butlers was built on. Our culture is about being part of something bigger—whether contributing to net-zero climate initiatives, building lifelong friendships, or making a customer's vacation memorable.

About The Role

Valet technicians are the face of Ski Butlers at our on-site hotel service center locations. This role aims to provide a seamless experience for all hotel guests using the hotel's skier services. From arrival to departure, valet technicians welcome guests to the resort, store their equipment for daily use, work with hotel team members, and create a genuine personal hospitality experience unlike any other.

Responsibilities

Primary Responsibilities

• Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements (KCRs):
  • KCR #1: On Time – arriving within 5 minutes of the agreed-upon time
  • KCR #2: Communication – setting clear expectations around the entire scope of service
  • KCR #3: Equipment – choosing the right equipment for each guest given their skills and current conditions at the resort
• Provide timely, accurate placement and retrieval of guests' skis and other related stored equipment
• Assist guests with fitting and adjusting Ski Butlers equipment as needed
• Support guests with relevant information regarding resort operations, meeting areas, on-site hotel amenities, transportation, and local mountain town knowledge
• Set up the next shift and future team members for success
• Enhance the overall skier experience

Secondary Responsibilities

• Basic ski/snowboard tuning, waxing, and general equipment maintenance
• Making/answering customer phone calls and face-to-face questions with a positive and inviting tone
• Anticipating guest needs
• Snow removal
• Re-stocking amenities
• Ability to work confidently in a fast-paced environment

Requirements

• Expect weekends and holiday work
• Daily operations broken into morning and evening shifts
• Driver’s license required
• No previous experience required

Pay

$18/hour base wage, plus generous tips.

Benefits

• Free Alterra Mountain Company Employee Pass
  • Unlimited access to all Alterra Mountain Company-owned resorts, subject to blackout dates
  • Ability to upgrade to Full or Base Ikon Pass at a heavily discounted rate
• Discounted access to 500+ industry brands
• Generous discounts on Rossignol/Dynastar/Lange equipment
• 401K benefit and match for all staff members over 18 years old
• Apex-MEC (Minimum Essential Coverage) plan available to all seasonal employees:
  • Covers preventive visits, urgent care visits
  • Free Telehealth
  • Limited hospitalization
  • Prescription drug benefits
  • Free multilingual behavioral health
• Comprehensive Employee Assistance Programs, emotional well-being, and work-life balance resources