Ski/Snowboard Instructor
About the Role
Ski and/or Snowboard Instructors are responsible for providing a safe, enjoyable, and educational learning experience while representing the values and standards of the Ski & Ride School. Instructors teach skiing and/or snowboarding using current PSIA or AASI teaching methods, adapting lessons to each guest’s individual abilities, learning style, and goals. They are expected to create a positive environment that builds confidence, promotes skill development, and fosters a lifelong enjoyment of snow sports. Guest safety is the highest priority in every lesson. Ski Instructors are responsible for making sound decisions regarding student progression, selecting appropriate terrain, and providing instruction that challenges guests while ensuring they remain safe, comfortable, and engaged. Instructors are expected to maintain a high level of professionalism, work collaboratively with fellow staff and management, and contribute to an exceptional guest experience both on and off the snow.
Responsibilities
- Prioritize the safety of all guests and employees by following all Ski School safety standards, policies, and procedures.
- Teach skiing and/or snowboarding using current PSIA or AASI teaching methodologies and fundamentals.
- Assess each guest’s physical ability, confidence, and learning style to provide individualized instruction.
- Determine when students are mentally and physically ready to progress to new skills or terrain.
- Identify skills requiring additional practice and select appropriate terrain and teaching methods to maximize learning.
- Maintain proficiency in skiing and/or snowboarding to effectively demonstrate techniques and provide high-quality instruction.
- Foster a fun, encouraging, and inclusive learning environment that promotes guest confidence and enjoyment.
- Communicate with fellow instructors regarding lesson group changes to ensure guests are placed in the most appropriate class.
- Maintain professional and respectful communication with coworkers, resolving disagreements in a calm and constructive manner.
- Communicate guest concerns, operational needs, and improvement opportunities to supervisors and management.
- Adhere to all company policies and procedures, including professional appearance standards, dress code, teaching standards, guest service expectations, and drug and alcohol policies.
- Arrive prepared and on time for all scheduled work assignments and conduct lessons for their scheduled duration.
- Assist with Ski School operations, including boot fitting, ski and snowboard equipment setup, and basic ski technician responsibilities.
- Support other Ski School and resort operations as assigned to ensure a high-quality guest experience.
- Adhere to and enforce child safety laws and mandated reporting.
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