Ski & Ride School Front Desk Attendant

About the Role

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

Benefits

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Responsibilities

• Anticipate and take appropriate action surrounding guest issues
• Answer phone calls from guests
• Provide general information about the Snow Sports School
• Sales and booking of snow sports lessons
• Administrative duties
• Sell select products to guests
• Assist guests with rates and information regarding lessons
• Additional duties as assigned

Qualifications

• High school Diploma, or equivalent, required
• Previous customer service experience, preferred
• Experience with working with children a plus
• Excellent communication skills and people skills
• Organized
• Must be 18 years of age or older
• Strong computer literacy skills
• Ability to multitask & delegate tasks as needed

Pay

$20.00/hour

Schedule

Full-time and part-time seasonal opportunities available. This position may be required to work evenings, weekends, and holidays.