Ski Patrol Supervisor - Winter 26.27

Job Details

Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

Start Date: End of November and beginning of December, with positions available throughout the season.

Seasonal: Temporary employment tied to the ski season.

Schedule

• Early mornings, evenings, weekends, and holidays as needed.

Employee Perks

• Affordable on‑mountain employee housing available for rent.
• Medical Benefits – Minimal Essentials Coverage.
• Free skiing and snowboarding at Alterra resorts plus discounts on Ikon Passes.
• 401(k) plan for employees 18 years and older.
• Discounted friends and family lift ticket vouchers.
• 50 % off Snowshoe Quick Service Restaurants and 30 % off Full Service Restaurants (excludes alcohol).
• 40 % off retail merchandise and 45 % off Mountain Essentials (excludes hard goods; two hard‑good sales for employees each winter).
• Pro deals from top brands such as The North Face, Darn Tough, and many more.

Why Work with Us

Assist the Ski Patrol Manager in maintaining a safe skiing, snowboarding, and biking environment by completing daily assignments, supervising patrollers, conducting staff and safety meetings, assisting with scheduling, and providing care to injured guests. Provide training opportunities, enforce policies and procedures, and ensure all safety protocols are actively in place.

Job Responsibilities

• Supervise daily patrol operations, assign duties, and coordinate with other departments.
• Conduct daily staff meetings and weekly safety meetings.
• Schedule patrollers and manage inventory of patrol equipment.
• Create SOGs (Standard Operating Guidelines) to ensure safe skiing/riding/biking.
• Provide basic life support and first‑aid care to guests, including critical incident stress response.
• Notify medical personnel for advanced life support and arrange transport to hospitals.
• Assist local EMS agencies as mutual‑aid providers and serve as a nationally recognized instructor after completing required classes.
• Deliver on‑hill training for candidate patrollers, Outdoor Emergency Care, ski and toboggan training.
• Inform guests of the Skier Responsibility Act and enforce the Skier Responsibility Code.
• Inspect assigned slopes by skiing, riding, or snowmobiling before opening; mark hazards with signs, ropes, and bamboo poles.
• Prepare trails for safe opening, ensuring hydrants, lift towers, and other objects are properly marked.
• Enforce disciplinary actions per Snowshoe disciplinary policy and delegate chores by priority.
• Communicate with groomers and snowmakers regarding trail openings or closures; pack snow and shovel as needed.
• Monitor skier transport systems, reporting any safety hazards, damage, or wear on aerial lifts and ground tows.
• Scan slopes throughout the shift for hazards, remedy issues, or close affected areas.
• Perform end‑of‑day trail sweeps, search for lost or injured guests, and keep patrol gear clear of grooming and snowmaking operations.
• Interpret weather radar and Snowshoe Weather Hold Policy; arrange guest transport during inclement weather.
• Provide assistance, advice, and directions to guests throughout the shift.
• Maintain timely first‑aid response, manage patrol dispatch, and record incidents on paper and in the computer database.
• Document lift emergencies, weather holds, trail status changes, lost children, and vehicle/snowmobile checks.
• Notify appropriate departments for premises, vehicle, and equipment maintenance.
• Secure the patrol facility at shift end, including house cleaning duties, vehicle disinfecting, and equipment sanitation.
• Assign patrollers to handle fallen trees or woody debris using handsaws or chainsaws.
• Coordinate with bike patrol/bike park manager for trail construction, bridge building, maintenance, and feature inspection.