Ski Patrol Manager - Training

Essential Duties and Responsibilities

• Assist the Ski Patrol Director and Assistant Director in planning, budget, policy and administrative duties.
• Cookordination daily patrol operations with Ski Patrol Director and Assistant Director.
• Create and disseminate daily work plans for the entire patrol staff.
• Cookordination snow safety operations with technicians and other departments as needed.
• Daily staffing, scheduling.
• Daily reporting including: Trail Report, Labor Report, etc.
• Oversees all aspects of Patrol training.
• Monitor and evaluate employee performance.
• Patrols assigned areas on skis or snowmobile.
• Rescues injured skiers and renders first aid or transfers them to waiting transportation with toboggan.
• Ensures that no skiers remain on slopes or trails at end of day or during inclement weather.
• Visually inspects chair lifts to report safety hazards and evidence of damage or wear.
• Ski and boot pack, especially early season.
• Assists guests downhill when necessary.
• Assists demolition crew to blast for avalanche control.
• Supports TSG Ski & Golf sustainability initiatives.
• Adheres to TSG Ski & Golf policies and procedures.
• Adheres to and enforces the Skier Responsibility Code and Colorado Skier Safety Act.

Training & Compliance Responsibilities

• Develop and maintain a centralized system for tracking training, certifications, and compliance for all Ski Patrol team members.
• Ensure all training programs align with National Ski Patrol standards, including OEC and annual refresher requirements.
• Aid in the planning, coordination, and scheduling of the annual Ski Patrol Refresher Course in accordance with National Ski Patrol guidelines.
• Aid in the delivery of OEC refreshers, skills assessments, and scenario-based training.
• Monitor certification status and proactively communicate upcoming expirations to ensure compliance.
• Maintain accurate training records to support risk management and audit readiness.
• Aid in onboarding and initial training for new Ski Patrol team members.
• Aid in ongoing continuing education and skills development (e.g. avalanche, lift evacuation, rope rescue).
• Partner with internal teams to ensure consistent training practices and operational readiness.
• Aid in the development and support of patrol instructors and training staff.

Managerial Responsibilities

• Directly supervises 30-60 Patrollers in the Ski Patrol.
• Carries out managerial responsibilities in accordance with the organization's policies and applicable laws.
• Interviews, assists in hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education And/or Experience

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

• Regularly stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Frequently sit; climb or balance and stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 100 pounds.

Work Environment

• Regularly exposed to outside weather conditions.
• Frequent exposure to moving mechanical parts; high, precarious places; explosives and vibration.
• Occasional exposure to risk of electrical shock.
• Noise level in the work environment is usually moderate.