SIU Field Investigator - Los Angeles, CA

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

About the Role

We have an exciting opportunity to join the SIU team as a Senior Field Security Investigator!

Responsibilities

• Conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses.
• Evaluate information to determine its credibility.
• Referring, and coordinating investigation assignments to outside agencies.
• Providing training and support to all departments in the claims handling process.

Requirements

• MUST BE LOCATED IN THE LOS ANGELES AREA

Qualifications

• High School Diploma or General Equivalency Diploma
• 3+ Years claims adjusting experience, or P&C SIU/Fraud Investigation experience or 4 years prior investigative law enforcement (including military) or relevant fraud industry investigation experience
• Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
• Demonstrated ability to organize and prioritize heavy claim volume workloads and stressful situations
• Must be able to always maintain a professional attitude and appearance
• Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
• Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
• Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
• Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles
• Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
• Must be able to learn and apply large amount of technical and procedural information
• Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology

Desired Qualifications

• 4-year Degree or higher
• current or prior SIU investigations experience working in diverse teams across different SIU job functions
• Experience handling: financial, casualty, bodily injury, worker’s compensation, commercial, marine, auto, property and underwriting fraud investigations
• Knowledge on how to use public record systems, and/or claims and policy databases to support an investigation
• Ability to handle complex fraud cases and/or rings
• Ability to work with minimal direct supervision and manage an active case load
• Related professional designations (e.g. CIFI, CFE, FCLA, CPCU, etc.)

Pay

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Schedule

Annual Salary $36.63 - $57.49