SIU Analyst

Argo Group is an underwriter of specialty insurance products in the property and casualty market, offering a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses.

About the role

We are looking for a highly capable SIU Analyst to serve in a support role for our investigative teams in both Argo and Farm Family on basic and major investigations. This position reports to the Director, SIU & Compliance in Richmond, VA and is based in our Omaha office. This is a 100% in-office position; candidates must be able to work on-site at a designated company office during standard business hours.

Responsibilities

• Apply established investigative methodologies and analytical techniques to support the identification, investigation, and deterrence of suspected instances of insurance fraud under both the Argo and Farm Family brands in claims and underwriting.
• Conduct ISO searches, background checks, social media investigations, and other research activities as directed by the SIU teams of Argo and Farm Family.
• Ensure data is updated and maintained in claims and SIU source systems to support investigative efforts and accurate case documentation.
• Analyze social media results, public records, and other intelligence sources to determine whether claimant activities, employment status, or reported losses are consistent with claim presentations.
• Initiate proactive data investigations and identify emerging fraud patterns, organized fraud rings, repeat exposure trends, and other indicators of potentially fraudulent activity.
• Assist SIU investigators in both Argo and Farm Family throughout the investigative lifecycle by gathering, organizing, and analyzing information from multiple data sources.
• Perform audits and reviews as requested by SIU leadership to ensure compliance with fraud identification procedures, red flag requirements, and investigative best practices.
• Apply knowledge of Property & Casualty, Workers’ Compensation, and other commercial insurance industry services and processes in support of fraud investigations.
• Collaborate with claims, underwriting, legal, and SIU team members to support investigations and fraud prevention initiatives.
• Assist with the development, enhancement, and utilization of case management platforms, investigative tools, and data modeling capabilities.
• Effectively communicate with the SIU team on general observations and provide ongoing feedback on fraud trends, developments, and investigative opportunities.
• Assist with fraud awareness training for claims and underwriting staff and serve as a resource for fraud detection and referral processes.
• Demonstrate initiative in identifying more effective investigative tools, technologies, workflows, and analytical techniques.
• Ensure the confidentiality and security of sensitive information throughout the investigative process.

Requirements

• Bachelor’s degree from an accredited university required. A Certified Insurance Fraud Investigator (CIFI) designation plus one other industry designation (such as CIFA, CIFR, AIC, or CPCU) or four additional years of related experience may be substituted in lieu of a degree.
• Must be licensed or have the ability to quickly obtain a license within one year.
• Minimum two years of practical knowledge of SIU investigations, fraud detection techniques, and investigative analytics.
• Good business acumen (i.e., understand how an insurance company works and makes money, including how this role impacts both Clearbrook's and our customers’ ability to be profitable).
• Ability to regularly exercise discretion and independent judgment with respect to matters of significance.
• Strong focus on execution in getting things done right, with a proven ability to consistently produce and deliver expected results to all stakeholders.
• Successful traits such as flexibility, ability to thrive in change, and resourcefulness to work in a fast-paced, evolving environment.
• Excellent communication skills and the ability to build lasting relationships.
• Natural and intellectual curiosity to consistently explore and consider all options, not governed by conventional thinking.
• Excellent evaluation, analytical, and strategic thinking skills.
• Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
• Demonstrates inner strength and the courage to do the right thing daily.
• Proficient in MS Office Suite and other business-related software.
• Polished and professional written and verbal communication skills; presents information clearly, concisely, and accurately.
• Ability to effectively network, build and maintain relationships, and establish appropriate visibility with business partners.
• Fluency in reading and writing English.
• Desire for continued professional development through continuing education and self-development opportunities.

About Working In Claims

Clearbrook does not treat our claims or claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our Adjusters and Managers are empowered to exercise independent discretion and be creative in developing solutions. We have a flat organizational structure, enabling more interaction with senior management, especially for reviewing large losses. Our claims team works collaboratively to expeditiously resolve claims. We foster a work environment that inspires innovation, welcomes employee suggestions, and rewards creative ideas. We believe in building an inclusive and diverse team and strive to make our office a welcoming space for everyone.

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

Benefits

• Competitive compensation package and performance-based incentives.
• Comprehensive benefits program including health, dental, vision, and 401(k) with company match.
• Paid time off.
• Professional development opportunities.

Core Values

At Clearbrook, our Core Values are Integrity, Collaboration, Pursuit of Excellence, and Forward Thinking. These values reflect who we are today and who we aspire to be, guiding how we work, lead, and succeed.