Sited General Manager
FirstService Residential · Gilbert, AZ · 1 mo ago
Management$80k–$85k/yrFull-time
About the role
In conjunction with the Board of Directors, the General Manager will manage the business of the association to deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents. The ideal candidate will have prior supervisory and HOA specific experience. Work Location: Mesa, AZ 85209.
Responsibilities
- Oversee the day-to-day operational and administrative management of the community, including supervision and support of on-site team members
- Partner with the Board of Directors by preparing meeting packets, manager reports and minutes; attending Board, committee and annual membership meetings; and assisting with meeting coordination
- Direct and supervise on-site staff; provide coaching, performance management, and leadership to ensure strong service delivery
- Manage the community’s financial operations, including development and administration of the annual budget, capital projects, review of monthly financial statements, variance reporting, monitoring accounts payable and delinquencies and approval and coding of vendor invoices
- Ensure compliance with federal, state and local laws, as well as the association’s governing documents, policies and procedures
- Partner with the Board to develop and implement the community’s strategic plan and long-term initiatives
- Coordinate with legal counsel on association matters as needed
- Conduct regular inspections of buildings, exterior common areas, landscape, parks, amenities, and building systems, and coordinate timely maintenance and repairs with vendors and contractors
- Manage compliance and violation processes by conducting inspections, tracking non-compliance, and issuing notices according to established policies
- Coordinate vendor and contractor services, ensuring work is completed on time, within budget and in accordance with