SITEC - Deployed Communications Engineer - Camp H.M. Smith, HI

About the role

The Deployed Communications Engineer supports the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. The role involves network and system administration support, end-user support, asset and device management, communications security, and controlled cryptographic item management and maintenance.

Responsibilities

• Supports Network Operations (NetOps)
• Maintains systems and network infrastructure
• Provides end user and common device support
• Manages configuration, change, license, and asset management
• Conducts training and support for tactical radio and communications systems
• Supports electronic mail, account creation and maintenance, Active Directory and Group Policy structure, standard desktop applications, and above-baseline applications
• Maintains and troubleshoots government network and computer systems and system peripherals / AV equipment
• Maintains and troubleshoots secure/non-secure voice, video, data and radio frequency cable infrastructure
• Schedules VTC sessions in VTC bridges, debugs interoperation of VTC endpoints, sets up and troubleshoots AV equipment
• Protects, accounts for, issues, and manages the destruction of COMSEC material
• Supports COMSEC custodian functions, including continuity of operations in the absence of the primary COMSEC custodian
• Maintains up-to-date records and submits required accounting reports
• Performs small- and large-scale equipment upgrades
• Troubleshoots, resolves, and optimizes network performance and/or related network problems
• Troubleshoots hardware malfunctions on servers, server and PC blade chassis, SANs, desktop computers, laptops, analogue KVM switching systems, rack mount consoles and peripherals
• Installs Operating System firmware, software, patches, and upgrades
• Maintains core datacenter infrastructure; follows cabling and organization standards
• Supports systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
• Maintains file servers, network access; documents, analyzes, and troubleshoots systems anomalies to ensure optimum equipment performance
• Performs system backups and recovery
• Installs, removes, and relocates servers, server and PC blade chassis, switches, storage area network (SAN) equipment, desktop computers, analogue KVM switching equipment, rack mount consoles and peripherals
• Schedules, de-conflicts, and coordinates VTC room usage
• Supports AV/VTC requirements for Command events and ceremonies
• Supports basic troubleshooting and problem resolution in support of Mobile Device Hardware from multiple vendors such as Apple, Blackberry, and Samsung
• Configures and troubleshoots mobile device software operating systems from multiple vendors such as iOS, Android, and Blackberry
• Configures and troubleshoots wireless carrier network services such as voice, data, Short Message Service (SMS), Multimedia Messaging Services (MMS), data tethering, mobile hot spot, management of carrier mobile telephone numbers between devices, etc.
• Supports the enterprise mobile device refresh period by providing Tier 2 MDM support and enterprise deployment of client refresh enterprise mobile devices
• Supports the issuance and renewal of Smart Card tokens including processing replacement devices (seed stock) between vendor and end users as required
• Reports on number of tokens issued, revoked, renewed, as well as validates certificate requirements and forwards revocation requests
• Installs, maintains, configures, and troubleshoots COMSEC equipment
• Executes Out-of-Band-Key Transfer (OOBKT) and Over-The-Air Transfer (OTAT) for remote rekey of enterprise encryptors on multiple networks
• Operates approved key fill devices, including KIK-20 and KIK-30 and AN/CYZ-10
• Supports the receipt, custody, issue, safeguarding, accounting for, and, when necessary, the destruction of COMSEC material

Requirements

• BS + 8 years of experience OR MS + 6 years of experience OR PHD with 3 years of experience OR HS with 10 years of experience OR AA with 10 years of experience
• A DoD TS/SCI clearance is required
• Three (3) years of increasingly complex and progressive experience in computer systems, system administration, network engineering, and COMSEC operation
• COMSEC Custodian Course
• Compliance with DoW 8140 under the Work Role Code 451 - System Administrator - Intermediate level or higher. Must be completed by 01Oct26