Site Training Manager

What’s In It For You

• Competitive Salary: $69,992.00 / year
• Work Site Location: Kansas City, MO
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Career growth opportunities at GardaWorld
• Travel: Travel may be required on an as-needed basis to sites within the market.

Your Responsibilities

• Develop and deliver training programs (classroom, online, self-study) for security and non-security staff.
• Create and manage monthly/quarterly training calendars in coordination with leadership.
• Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
• Monitor training effectiveness and staff performance; adjust programs as needed.
• Maintain accurate training records, attendance, and performance data.
• Coach and evaluate field training officers and support their development.
• Provide security awareness training during onboarding and ongoing sessions.
• Act as a resource for staff on training and security-related questions.
• Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
• Recommend improvements to training delivery and security service effectiveness.
• Support recruiting and hiring processes when needed.
• Maintain certifications (e.g., CPR, First Aid, AED) and stay current on policies and procedures.
• Communicate clearly and professionally; maintain confidentiality at all times.
• Promote a culture of safety, integrity, and continuous improvement.
• Evaluate staff performance in real-world scenarios to ensure training compliance.
• Perform other duties as assigned.

Your Qualifications

• Authorized to work in the United States.
• Able to pass an extensive screening process.
• 3-5 years of professional experience in a training/security/law enforcement environment with a combined concentration of quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance/investigations.
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Prior experience in the security industry, law enforcement, and/or military is a plus.
• Possess superb multi-tasking ability and organizational skills.
• Strong verbal and written communication skills.

Your Skills And Competencies

• Skilled in designing and delivering engaging, multi-format training programs.
• Strong understanding of security protocols, licensing requirements, and emergency response.
• Experienced in mentoring and evaluating staff and field training officers.
• Clear, professional verbal and written communication across all levels.
• Works effectively with cross-functional teams to align training with organizational goals.
• Maintains discretion and demonstrates high ethical standards.