Site Support Intern

About the role

SAIC is seeking a Site Support Technical Intern to provide onsite support at our El Segundo, CA office. This year-round internship offers real-world experience, allowing you to apply classroom knowledge to workforce-level tasks while developing soft skills such as communication, problem-solving, and teamwork. Interns can expect to work 20-27 hours per week.

In this role, you will support onsite customers in a walk-up Center alongside other interns, providing technical assistance under established procedures and guidance from a technical mentor. You will gain exposure to various aspects of an IT organization, from technical to support functions. Daily duties will be set by mentors and may vary.

Responsibilities

• Provide technical support to onsite customers in a walk-up Center environment.
• Follow established procedures and guidance from a technical mentor.
• Assist with IT-related tasks and explore different functions within an IT organization.
• Adapt to a fast-paced, changing environment with flexibility and a positive attitude.

Requirements

• High School diploma and one (1) year or more of college coursework in a technical field.
• Actively enrolled in a Bachelor’s degree program, preferably in Computer Science, Information Systems, Information Technology, Computer Engineering, Cyber Security, or a related IT discipline.
• Anticipated graduation date of Spring 2028 or later.
• U.S. Citizenship required.
• Minimum GPA of 3.0 or higher.
• Task and customer-oriented with demonstrated initiative and self-starting abilities.
• Strong written and verbal communication skills, along with team cooperation.

Desired Skills

• CompTIA A+ or Network+ certification(s).
• Experience with MAC systems.

Pay

Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Schedule

Casual (includes on-call and temporary), with a work schedule of 20-27 hours per week. This is an onsite role in El Segundo, CA.