Site Support Assistant

About the role

The Site Support Assistant supports staff, participants, and patrons by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting patrons and participants with general support services such as checking in and completing intake paperwork but also helps to ensure a safe and welcoming environment for all by providing access control and general concierge support.

Responsibilities

• Supports staff, participants, and patrons by maintaining a clean, safe, and organized space.
• Provides and/or assists patrons and participants with general support services such as checking in and completing intake paperwork.
• Ensures a safe and welcoming environment for all by providing access control and general concierge support.

Requirements

• High school diploma or equivalent
• Reliability and punctuality
• Proven ability to build relationships and trust quickly
• Strong organizational skills
• Ability to work independently
• Ability to work with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)
• Strong verbal and written communication skills
• Basic proficiency with computers and MS Office products
• Ability to de-escalate stressful situations

Qualifications

• Customer service, reception, nonprofit, social service, or community-facing experience.
• Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Experience working with homeless populations.
• Experience using de-escalation techniques.

Skills

• Customer service, reception, nonprofit, social service, or community-facing experience.
• Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Experience working with homeless populations.
• Experience using de-escalation techniques.

Benefits

• PTO accrued at 0.07361 per hour worked
• Employee Assistance Program - ~$37.80 per year
• LinkedIn Learning Account
• Professional Development Funds -- up to $1500 per year for approved professional development activities
• WA State Paid Family & Medical Leave -- 0.8% of salary - 100% employer paid
• Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)
• Taxes -- 9.8% of salary

Pay

• Not specified

Schedule

• Not specified