Site Supervisor - Residential Community

About the role

Supervises Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s).

Ensures all post orders are followed, established rounds are completed, and required reports are filed.

Notifies proper authorities and client in emergency situations.

Responsibilities

• Coaches and disciplines personnel as appropriate.
• Sets up and maintains schedules for personnel.
• Trains Security Officers and other company personnel.
• Reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• Ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Makes sure security requirements are being met and provides quality customer service.
• May perform the duties of a Security Officer in accord with post orders and company policy.

Requirements

High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Minimum 2 years of experience in retail preferred.

Qualifications

Knowledge of security operations with an emphasis on patrol, inspection and response services.

Knowledge of supervisory practices and procedures.

Ability to provide positive direction and motivate performance.

Understanding of a variety of security and safety devices and controls.

Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.

Ability to track and maintain schedule assignments.

Ability to be an effective team member.

Ability to maintain professional composure when dealing with unusual circumstances.

Courteous telephone manner.

Ability to adapt to various sites and changes in post procedures.

Ability to write routine correspondence, including logs and reports.

Good organizational skills.

Strong customer service and results orientation.

Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Skills

May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.

Benefits

Retirement plan

Employer-provided medical and dental coverage

Company-paid life insurance

Voluntary life and disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work