Site Supervisor, Newborn Hearing Screen Program

About the role

We invite you to join us in making a significant impact on the early detection of hearing loss in newborns by becoming a Newborn Hearing Screen Site Supervisor. As a Site Supervisor, you will play a vital role in overseeing the Newborn Hearing Screen program at multiple sites within your region.

Responsibilities

• Maintain accountability to ensure that all eligible babies are screened.
• Perform newborn hearing screenings in accordance with clinical protocols and hospital requirements, which may include weekends and holidays as needed.
• Meet screening expectations set by Hearing Screen Manager.
• Inform Hearing Screen Managers immediately of any hospital issues or missed babies.
• Ensure scheduling of all follow-up outpatient appointments.
• Create schedules to ensure adequate coverage to meet hospital obligations and program requirements.
• Review timecards and approve time off requests.
• Participate in Hearing Screen Technician interviews and hiring, as directed by the Hearing Screen Manager.
• Supervise Hearing Screen Technicians and conduct performance evaluations on all technicians annually.
• Train all new hires and ensure continued training for current team members as well as monitor KPI’s (key performance indicators) and review with team during monthly staff meetings.
• Provide real time technical guidance and support to screening staff, identify and escalate concerns or deviations in protocol.
• Ensure consistent regular onsite visits, meet with hospital leadership including presenting reports.
• Address team member and hospital concerns to ensure team members are meeting performance expectations.
• Maintain screener TB/CPR/training requirements while being credentialled at a minimum of all locations supervised.
• Comply with all company and facility policies and procedures including, but not limited to, appropriate PPE, required vaccinations and other safety/security protocols, Company and Hospital Orientations and annual compliance modules.

Requirements

Industry: Entry Level Healthcare
Minimum Qualification/Education Level: High school diploma or general education degree (GED)
Current CPR Certification or must obtain upon offer.
Experience: Minimum two (2) years of experience as a manager or combination of training and experience
Prior experience with newborns and/or in a healthcare setting
1-2 years managing multiple sites (preferred)

Skills/Abilities

• Excellent written and oral communication skills
• Excellent customer service skills
• Ability to manage high stress in a fast-paced environment
• Computer proficiency and ability to perform accurate data entry
• Flexibility to work on weekends and national holidays required
• Ability to lift, carry, push/pull up to 50 lbs.

Benefits

At Pediatrix & Obstetrix, we take great care of the patient, every day and every way. We offer comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions.

Pay

The pay for this position is $54,000.00 annually.