Site Supervisor - Hospital

Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor provides daily leadership and oversight of Security Operations within a Healthcare facility for a high-profile customer. This role ensures a safe, secure, and Patient-Centered environment by coordinating Security Services, supporting Clinical Teams, and maintaining compliance with client policies, Joint Commission standards, (Emergency Medical Treatment and Active Labor Act) EMTALA, Centers for Medicare & Medicaid Services (CMS) requirements, and Hospital-specific procedures. The Supervisor serves as the primary liaison between Hospital Leadership, the Security Account Manager, and frontline Officers. promoting a culture of compassion, professionalism, and trauma-informed care. Hiring Site Supervisor for Emergency Room in Chattanooga, TN! Pay Rate: $22.00 per hour Monday - Friday 0600 - 1400 Requirements Must have a valid driver's license with clean driving recordMust have security experienceSupervisor experience required Responsibilities Manage daily Site Operations; coordinate and/or conduct site-specific on-the-job training, Client-Specific training, and annual refresher training for Security Personnel, as well as meet Allied Universal’s corporate training standardsOutline task and responsibilities for all Security Officer and lead/supervisory rolesEnsure that all Post Orders and Operating Procedures are followed and updated as requiredEnsure compliance with First Aid/CPR/AED training requirementsConduct Root Cause Analysis as needed and coordinate with client on-site investigationsPerform access control and Visitor management audits on a daily basisCreate and update Access Control Clearances as neededComplete daily site audits and compile monthly site reports in SharePointPlan, schedule, coordinate, and present basic and site-specific training based on monthly/quarterly training calendar or as requested by the National Training ManagerProvide information briefings and training sessions in response to Client or Security Account Manager requestsMaintain technical proficiency in assigned areas by reviewing policies and procedures for all Client locationsWork with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvementMaintain confidentiality of all information and dataReview all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conductedEnsure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locationsConduct daily patrol tour reviewsConduct quarterly door checks and badge auditsCommunicate staffing needs to Security Account Manager; assist recruiters in identifying, interviewing, and hiring quality candidatesDevelop Staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)Utilize WinTeam for scheduling, and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management Qualifications (must Have) Must possess a high school diploma or equivalentMust be able to pass any State-required training or other qualifications for licensingMust be able to pass a state licensing test if you will be driving a company-owned or client-provided vehiclePost offer, must be able to successfully complete company-provided training related to less lethal methodologies such as handcuffs, baton, OC "pepper" Spray, and/or TaserPost offer, must be able to successfully complete company-provided Cardiopulmonary Resuscitation (CPR) certification (within 60 days of hire)Must possess one or more of the following:Associate’s degree or higher in Criminal JusticeMilitary, corrections, or law enforcement experienceMinimum two (2) years of verifiable supervisory experience in the security industryBe at least 18 years of age, or higher if required by the state (21 years, if armed)Strong computer proficiency and ability to use scheduling/reporting softwareAbility to monitor surveillance systems and respond to alarmsExcellent oral and written communication skills ability to communicate effectively with patients, visitors, and clinical staffExceptional customer service and patient-engagement skillsAbility to remain calm, think critically, and respond effectively during crisesStrong multitasking and decision-making abilitiesAbility to operate radios, telephones, and security monitoring equipmentStrong problem-solving, situational assessment, and decision-making skillsAbility to mediate conflict with tact and diplomacyAbility to compile, interpret, and document information accuratelyCommitment to patient-centered service and trauma-informed care Preferred Qualifications (nice To Have) Customer service experience in a fast-paced, multitasking environmentHealthcare or data center security experience. Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat ZoneCollege degree in law enforcement or criminal justice related studiesService in any military branchPrior military or civilian law enforcement experience Benefits Medical, dental, vision, basic life, AD&D, and disability insuranceCompany's retirement plansSeven holidays annually paid at time and a half, if worked40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1688985