Site Supervisor (Data Centers) - Phoenix, AZ

About the role

The Field Project Manager will oversee the installation, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects. They will work with management and administrative project teams to ensure projects are effectively executed within contractual scope, budgeted cost, and time schedules.

Responsibilities

• Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract.
• Works with the Project Coordinator to prepare project installation plan and implement job procedures.
• Supervises Project Specialists, Installers and subcontractors in the field.
• Makes recommendations regarding potential changes in scope and identifies ways to continuously improve customer satisfaction.
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Responsible for overall quality of the installation in accordance with national and local codes, and company standards.
• Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation.
• Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction.
• Performs other duties and responsibilities as requested or required.

Requirements

• Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Strong supervision skills and installation experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job.
• Strong field supervision skills and proven ability to troubleshoot problems and look for solutions.
• Self-starter and works well without supervision.
• Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc).
• Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.
• Strong verbal, written and interpersonal communication skills.
• Advanced organizational skills and the ability to handle multiple projects simultaneously.
• Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).

Qualifications

• Education: College degree, trade school or equivalent experience.
• Minimum Experience: 5-7 years of relevant experience.
• Relevant field service certifications.
• Product-specific certifications, Industry-specific certifications and/or licenses, Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS.