Site Supervisor

Responsibilities

• Manage an on-site team to support the mail and receiving operations for the location.
• Mail Operations - Sort incoming mail and handle according to established procedures.
• Shipping/Receiving Services – Receive and send overnight packages.
• Customer Service - Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
• Reporting - Capture volumes on a daily basis, review monthly billing and confirm accuracy of monthly report.
• Training - Coordinate cross-training and ensure written procedures remain current.
• Maintain effective written and oral communications with clients and employees.

Qualifications

• Ideal candidates must have excellent, professional verbal and written communication skills as well as management experience.
• Excellent communication skills both verbal and written.
• Prior mail and shipping/receiving experience.
• Must have attention to detail and critically think through and resolve problems.
• Keyboarding and Windows environment PC skills.
• Lifting up to 50 pounds.
• High school diploma or equivalent is required; authorization to work for any employer in the US is required.

About the Role

IST Management is a business process outsourcing company with over 1,800 employees and operations in over 38 cities across the U.S. We provide a range of services including e-Discovery services, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider and has been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Benefits

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401K
• Paid Time Off
• Bonus Incentives

Pay

Hourly Compensation: $22.00 to $23.00 per hour based on experience

Schedule

Monday-Friday, 8:00 AM – 5:00 PM. No nights or weekends!