Site & Simulation Operations Manager

Unitek Learning is a leading healthcare education organization focused on preparing the next generation of nurses and healthcare professionals. Through its family of institutions, Unitek delivers career-focused education designed to help students build meaningful careers while addressing critical workforce needs across the healthcare industry.

About the role

Within Unitek’s innovative School-in-a-Box model, the Site & Simulation Operations Manager plays a vital role in ensuring the seamless delivery of high-quality, hands-on educational experiences. This position is responsible for managing day-to-day site operations while providing direct operational and technical support for simulation and skills-based learning activities. Working in close partnership with faculty, the Site & Simulation Operations Manager ensures learning environments are fully prepared, simulation activities are executed efficiently, and students receive exceptional experiential learning opportunities.

Responsibilities

• Serve as the on-site operational lead for School-in-a-Box instructional delivery.
• Coordinate daily site activities, classroom usage, lab scheduling, and space readiness.
• Maintain site calendars, in collaboration with the Manager of Faculty Planning & Scheduling, to support labs, simulations, assessments/testing, orientations, and events.
• Ensure compliance with institutional policies, accreditation requirements, and safety standards.
• Act as a liaison between faculty, campus leadership, and external partners to support smooth program execution.
• Prepare simulation labs, classrooms, and mobile learning environments for scheduled instructional activities.
• Assist faculty with simulation setup, including manikins, task trainers, equipment, supplies, and scenario materials.
• Support simulation delivery by managing room readiness, equipment functionality, timing, and transitions.
• Assist with maintaining consistency and realism in simulated learning environments.
• Perform post-simulation breakdown, reset, and preparation for subsequent sessions.
• Partner closely with full-time and adjunct faculty to anticipate instructional and simulation needs.
• Provide hands-on operational support during labs, simulations, skills practice, and assessments as directed by faculty.
• Assist with setup and logistics for skills validations, Objective Structured Clinical Examination (OSCE), and competency evaluations.
• Support debriefing workflows through environment reset and equipment organization.
• Manage inventory of simulation equipment, instructional supplies, consumables, and technology.
• Monitor equipment condition and coordinate maintenance, repair, and replacement.
• Ensure audiovisual systems, computers, and simulation technology are operational and ready for use.
• Track usage and manage reordering of supplies in alignment with budgetary guidelines.
• Coordinate logistical planning and on-site execution for student orientations, graduations, and campus events.
• Support room setup, audiovisual needs, seating arrangements, signage, and materials distribution for events.
• Partner with campus leadership, faculty, and support teams to ensure events are organized, professional, and student-centered.
• Assist with scheduling, space coordination, and equipment setup for special programs, ceremonies, and community events.
• Serve as on-site operational support during events to ensure a positive experience for students, families, faculty, and guests.
• Support setup and administration of proctored exams, skills assessments, and standardized testing activities.
• Ensure testing environments meet security, confidentiality, and standardization requirements.
• Assist with documentation, reporting, and issue resolution related to assessments.
• Hire, train, schedule, and manage a proctor pool as determined by cohort sizes and test frequency.
• Support onboarding and training for faculty and staff related to site workflows and simulation environment from an operational perspective.
• Maintain site-specific checklists, procedures, and setup documentation to ensure consistency.
• Identify opportunities to improve operational efficiency, simulation delivery, and learning environment readiness.
• Participate in ongoing professional development related to simulation, safety, and educational best practices.
• Perform other duties as assigned.

Requirements

• Associate degree or demonstrated transferable experience required; Bachelor’s degree preferred (healthcare, education, operations, or related field).
• 2–4 years of experience in site operations, laboratory support, simulation environments, or educational program coordination.
• Experience supporting hands-on or skills-based learning preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work collaboratively in a fast-paced, student-centered academic environment.

Preferred Skills & Competencies

• Knowledge of simulation-based education or healthcare training environments.
• Experience supporting mobile, pop-up, or non-traditional learning spaces.
• Proactive approach to operational planning and instructional support.
• High attention to detail with the ability to manage multiple priorities.
• Commitment to student success and educational excellence.

Schedule

This is a Full Time position with flexible schedule required which may include evenings and weekends.

Benefits

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year, increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holidays
• 401K with company match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program
• Relocation Assistance Available

This position is located at our Trinity Hospital Partner Site in Ann Arbor, MI.