Site & Simulation Operations Manager
Unitek Learning · Muskegon, MI · 3 wk ago
EducationFull-time
About the role
The Site & Simulation Operations Manager plays a vital role in ensuring the seamless delivery of high-quality, hands-on educational experiences within Unitek Learning’s School-in-a-Box model. This position is responsible for managing day-to-day site operations, providing direct operational and technical support for simulation and skills-based learning activities, and enhancing instructional delivery by allowing faculty to focus on teaching.
Responsibilities
- Serve as the on-site operational lead for School-in-a-Box instructional delivery.
- Coordinate daily site activities, classroom usage, lab scheduling, and space readiness.
- Maintain site calendars, collaborating with the Manager of Faculty Planning & Scheduling, to support labs, simulations, assessments/testing, orientations, and events.
- Ensure compliance with institutional policies, accreditation requirements, and safety standards.
- Act as a liaison between faculty, campus leadership, and external partners to support smooth program execution.
- Prepare simulation labs, classrooms, and mobile learning environments for scheduled instructional activities.
- Aid faculty with simulation setup, including manikins, task trainers, equipment, supplies, and scenario materials.
- Support simulation delivery by managing room readiness, equipment functionality, timing, and transitions.
- Assist with maintaining consistency and realism in simulated learning environments.
- Perform post-simulation breakdown, reset, and preparation for subsequent sessions.
- Partner closely with full-time and adjunct faculty to anticipate instructional and simulation needs.
- Provide hands-on operational support during labs, simulations, skills practice, and assessments as directed by faculty.
- Assist with setup and logistics for skills validations, Objective Structured Clinical Examination (OSCE), and competency evaluations.
- Support debriefing workflows through environment reset and equipment organization.
- Manage inventory of simulation equipment, instructional supplies, consumables, and technology.
- Maintain equipment condition and coordinate maintenance, repair, and replacement.
- Ensure audiovisual systems, computers, and simulation technology are operational and ready for use.
- Track usage and manage reordering of supplies in alignment with budgetary guidelines.
- Career development and training for career advancement.
- Support onboarding and training for faculty and staff related to site workflows and simulation environment from an operational perspective.
- Maintain site-specific checklists, procedures, and setup documentation to ensure consistency.
- Identify opportunities to improve operational efficiency, simulation delivery, and learning environment readiness.
- Participate in ongoing professional development related to simulation, safety, and educational best practices.
Requirements
- Associate degree or demonstrated transferable experience required; Bachelor’s degree preferred (healthcare, education, operations, or related field).
- 2–4 years of experience in site operations, laboratory support, simulation environments, or educational program coordination.
- Experience supporting hands-on or skills-based learning preferred.
- Strong organizational, communication, and problem-solving skills.
- Ability to work collaboratively in a fast-paced, student-centered academic environment.
Qualifications
- Knowledge of simulation-based education or healthcare training environments.
- Experience supporting mobile, pop-up, or non-traditional learning spaces.
- Proactive approach to operational planning and instructional support.
- High attention to detail with the ability to manage multiple priorities.
- Commitment to student success and educational excellence.
Benefits
- Medical, Dental and Vision starting the 1st of the month following 30 days of employment
- 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
- 12 paid Holidays and 2 Floating Holiday
- 401K with company match
- Company Paid Life Insurance at 1x’s your annual salary
- Tuition assistance and Forgiveness for you and your family up to 100% depending on program
- Relocation Assistance Available