Site Services Specialist

Job Overview

The Site Services Technician serves as the primary on-site SLB representatives for the construction of data centers, coordinating across clients, contractors, and internal teams to ensure timely factory readiness, logistics support, and issue resolution.

Job Duties & Responsibilities

• Serve as the primary on-site SLB representative, facilitating coordination between the Client, General Contractor, Sub-Contractors, Manufacturing Facility, and Operations teams.
• Deploy to project sites, acting as lead or support on rotating shifts.
• Manage on-site delivery and logistics documentation, including tracking and coordinating missing or replacement parts.
• Lead quality triage process by verifying priority levels, assessing SLB responsibility, and driving resolution and closure.
• Perform basic mechanical and electrical troubleshooting; supervise contractor-led remedial actions without direct physical involvement.
• Support root cause investigations with SLB Quality and recommend continuous improvement initiatives for workflows or product design.
• Ensure client satisfaction and timely factory readiness through proactive issue resolution and coordination.
• Adhere to HSE policies, wear required PPE and maintain up-to-date safety training certifications.

Qualifications

• Industry Experience: Hyperscaler Contractor, Data Center Construction, Electrical Subcontracting, Mechanical Subcontracting, Field Specialist, Manufacturing Technician, Maintenance Technician, Quality Technician/Inspector
• Professional Level: minimum of 3-5 years of hands-on experience
• Required Skills & Competencies:
  • Strong Client Communication: Proven ability to engage with clients professionally, ensuring clear, effective, and solution-oriented dialogue.
  • Contractor Oversight: Experience in managing third-party contractors, including performance monitoring, compliance, and coordination.
  • Logistics Coordination: Skilled in planning, organizing, and executing logistics operations to support project timelines and deliverables.
  • Issue Resolution for Non-Conforming Products: Ability to identify, assess, and remediate product discrepancies to maintain quality standards.
  • Technical Troubleshooting: Proficient in diagnosing and resolving mechanical and electrical system issues in a fast-paced environment.