Site Reliability Engineer (Remote)

Job Overview

We are at a pivotal point in our tech progression. We're looking to grow the technical estate, replace existing systems with new and scale and develop the platform. It's an exciting time to join the team in this captivating period.

About the Role

You will be part of the Partnerize Technical Operations team, working with the business, development and IT functions. You’ll be building the infrastructure, delivering projects and processes required to ensure we remain available, scalable and secure.

Responsibilities

• Provide primary operational support and engineering for multiple large, distributed software applications
• Measure and optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Work closely with development and tech teams ensuring technical Issues and projects are correctly managed
• Deliver small and large technical projects in a prompt and timely manner
• Act as an escalation for Support Incidents and assignments while maintaining a high level of quality
• Participate in the On-Call Rotation

Requirements

• Understanding of databases (MySQL, PostgreSQL, Redis)
• Understanding of scripting languages (Python, Bash, PHP)
• Knowledge of platform or application automated deployment and configuration management (Ansible, Docker, terraform etc)
• An awareness of AWS and other cloud infrastructure services
• Linux system administration skills
• Ability to troubleshoot, diagnose and solve issues independently
• Self-learner, ability to document learning as experience is gained
• Experience as part of a team supporting and maintaining an infrastructure
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Knowledge of and experience with the ITIL practices

Desirable

• An interest in development, new technologies and innovation
• Supporting development teams into the refactoring of technical debt
• Kubernetes, docker and containers
• Experience with monitoring systems, e.g. Zabbix, Nagios etc
• Experience of JIRA and Confluence
• Nginx or web server technologies
• Gluster or storage technologies
• Git and version control
• Elasticsearch technologies - especially Kibana
• Experience with Apache Kafka and Druid

Benefits & Perks

• Flexible Time Off Policy – Take the time you need
• Enhanced parental leave (16 weeks for birth parent, 8 weeks for non-birth parent at full pay) and $100 bonus after the birth of your child
• Regular company events and activities
• Robust Company Sponsored Health & Welfare Benefits
• 401k Plan – 4% employee match
• Enhanced Wellness Program including access to EAP and Wellness Coaching

Company Commitment

We are committed to attracting, developing, and advancing our outstanding team members, regardless of race, ethnic identity, sexual orientation, religion, age, gender, gender identity, physical abilities, or any other dimension of diversity. We strive to foster an environment where people can be their authentic selves, raise concerns and innovate, all without fear; where they are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to the organization’s success.

Privacy and Data Protection

The data collected as part of this application will be used for the recruitment process and any subsequent employment. You can find further information in Partnerize privacy policy here: https://partnerize.com/privacy-policy/