Site Reliability Engineer ELH - OneIT - Poughkeepsie, NY

About the role

IBM is seeking a motivated and detail‑oriented Entry‑Level IBM Z Systems Programmer to join the IBM Z Development & Infrastructure Hosting team, supporting mission‑critical z/OS environments used by IBM development organizations and strategic business initiatives.

Responsibilities

• Assist with the installation, configuration, maintenance, and support of IBM Z infrastructure.
• Support z/OS operating system maintenance activities, including upgrades, service implementation, and testing.
• Monitor system performance and availability to ensure reliable and efficient operations.
• Participate in incident resolution, root cause analysis, and problem management activities.
• Support storage, networking, security, and middleware teams in maintaining a stable IBM Z environment.
• Develop automation and operational efficiencies using scripting and IBM tools.
• Assist in system documentation, operational procedures, and technical standards.
• Participate in infrastructure projects involving modernization, automation, and platform enhancements.
• Collaborate with development, engineering, and operations teams across IBM.
• Learn and apply IBM Z technologies through mentoring, training, and hands‑on experience.

Education

Master’s Degree preferred. Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical field is required.

Required Skills and Experience

• Basic understanding of operating systems, networking, and enterprise computing concepts.
• Knowledge of programming or scripting languages such as REXX, Python, Java, C/C++, or similar.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Ability to work effectively both independently and within a team environment.
• Strong written and verbal communication skills.
• Demonstrated willingness to learn emerging technologies and enterprise infrastructure platforms.

Preferred Experience

• Exposure to IBM Z, z/OS, Linux on IBM Z, or mainframe technologies through coursework, internships, labs, or personal projects.
• Familiarity with JCL, TSO/ISPF, SDSF, RACF, VTAM/TCPIP, or system automation concepts.
• Experience with automation, scripting, or DevOps methodologies.
• Understanding of infrastructure hosting, cloud technologies, or enterprise systems management.
• Experience with Git, GitHub, Agile methodologies, or CI/CD pipelines.
• Relevant industry certifications or technical training.