Site Reliability Engineer, Edge Services - USDS

Responsibilities

• Architect and implement solutions that enable both internal and external customers to harness the power of TikTok’s content delivery network.
• Contribute to data pipelines, tools, automations, visualizations and monitors to facilitate the operation and optimization of edge services.
• Data monitoring and alerting, data quality assurance and anomaly detection.
• Document team processes and policies, including methods of engagement and SLOs.
• Analyze, design and implement solutions at the system level to remove bottlenecks and improve edge service performance.
• Implement monitoring and alerting to improve issue detection and response.
• Work in a fast‑paced environment; participate in technical operations and rotations in response to performance and reliability issues.

Qualifications

Minimum Qualifications

• Bachelor's degree with 2+ years of experience in Computer Engineering, Computer Science, or related fields, or equivalent experience.
• 2+ years working experience in CDN performance and traffic engineering, network solution architecting, or network‑focused site reliability engineering roles.
• Experience in networking technologies such as TCP/IP, BGP, DNS, etc., in a carrier‑grade environment; past experience with CDN technologies.
• 2+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
• Strong analytical skills and the ability to solve real‑world problems in a fast‑moving environment.

Preferred Qualifications

• Experience operating in a multi‑CDN environment.
• Understanding of IPv6 and IPv4‑IPv6 coexistence technologies.
• Self‑driven and capable of working with ambiguity and moving projects from concept to delivery.
• Experience designing, analyzing, and building automation and tools for large‑scale systems.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture was established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program that operates under defined safeguards to protect national security and secure U.S. user data, apps, and the algorithm. We safeguard the U.S. content ecosystem, holding decision‑making authority for trust and safety policies and moderation. USDS helps ensure Americans can continue to express creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On‑site presence across teams allows the company to operate with greater speed, alignment, and agility—especially in real‑time decision‑making, team development, and integrated execution. The company is shifting from a hybrid work model to a fully in‑person schedule up to five days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people authentically express themselves, discover and connect, and our global, diverse teams make that possible. Together we create value for our communities, inspire creativity, and bring joy—a mission we work towards every day. We strive to do great things with great people, leading with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We are resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We celebrate diverse voices and aim to reflect the many communities we reach. We are passionate about fostering an environment where every individual can thrive.

USDS is committed to providing reasonable accommodations in recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. For assistance or a reasonable accommodation, please reach out at https://tinyurl.com/USDS-RA.

Pay

The base salary range for this position in the selected city is $129,960 – $246,240 annually. Compensation may vary outside of this range depending on factors such as qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may also include discretionary bonuses/incentives and restricted stock units.

Benefits

• Day‑one access to medical, dental, and vision insurance
• 401(k) savings plan with company match
• Paid parental leave
• Short‑term and long‑term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Schedule

Fully in‑person work schedule up to five days a week.