Site Reliability Engineer

About the role

Unum Group seeks Site Reliability Engineers in Atlanta, GA. Applicants who are interested in this position may apply at www.jobpostingtoday.com (Ref #66753) for consideration.

Responsibilities

• Design, build, and maintain observability, monitoring, and alerting capabilities across consumer and client-facing digital platforms
• Develop and maintain dashboards that measure availability, latency, error rate, throughput, capacity, MTTR/MBTI, and other reliability metrics
• Diagnose and troubleshoot distributed systems issues across cloud-based and on-prem services
• Partner with engineering teams to improve service reliability, reduce operational toil, and mature incident response practices
• Implement automation for service health checks, performance monitoring, and remediation
• Manage CI/CD pipeline reliability and deployment quality controls
• Conduct root-cause analysis and drive long-term corrective actions
• Collaborate with Run teams to transition monitoring, dashboards, and operational insights into production support processes
• Provide guidance on service re-platforming, performance improvements, and architectural decisions based on reliability data

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field plus 5 years of experience
• 5 years of experience with the following:
  • Observability and monitoring platforms used to monitor application performance and system health using Dynatrace, AWS CloudWatch, Datadog, Grafana, or Amplitude
  • Working with containerized and cloud-native architectures, including deployment, configuration, and operational support in cloud environments, using AWS
  • Sustaining incident response processes, including participation in on-call rotations, post-incident reviews, and implementation of service-level objectives (SLOs), service-level indicators (SLIs), or service-level agreements (SLAs)
  • Developing scripts or automation to improve system reliability or operational efficiency using Python, Bash, or PowerShell
  • Troubleshooting distributed systems and analyzing performance bottlenecks across multi-tier or microservices-based architectures
  • Collaborating with cross-functional engineering teams, including software engineering, platform, infrastructure, or operations teams, within a DevOps or reliability-focused environment
  • Working with version control systems and collaborative development workflows using GitHub, GitLab, or Bitbucket
• 4 years of experience with the following:
  • Designing, implementing, or maintaining logging, metrics, and distributed tracing pipelines for enterprise or cloud-based systems
  • Hands-on experience with continuous integration and continuous deployment (CI/CD) tools and pipelines, using GitHub Actions, Jenkins, or Azure DevOps
  • Using infrastructure-as-code or configuration management tools to provision, manage, or maintain environments, including Terraform, AWS CloudFormation, or Ansible

Qualifications

• Telecommuting w/i worksite. Up to 5% domestic travel
• 40 hours/week; $152,131 - $162,131 per year

Benefits

• Healthcare benefits (health, vision, dental)
• Insurance benefits (short & long-term disability)
• Performance-based incentive plans
• Paid time off
• A 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not

Pay

• $152,131 - $162,131 per year

Schedule

• 40 hours/week