Site Reliability Architect
About the role
The organization operates in the technology infrastructure sector, focusing on delivering reliable systems that support critical business applications. It addresses challenges in system resilience, scalability, and observability by developing robust reliability platforms and embedding observability practices across its technology stack. The organization supports growth and evolving client needs through strategic infrastructure development and continuous improvement.
The Site Reliability Architect leads the vision, strategy, and architecture of the organization's observability and reliability platforms. This role is responsible for ensuring critical systems are designed for resilience, scalability, and efficiency. The position influences architecture decisions, shapes operational standards, mentors engineering teams, and advances the organization's reliability ecosystem in collaboration with multiple stakeholders.
Responsibilities
- Define observability and reliability architecture strategy across platforms and services.
- Implement site reliability engineering concepts including SLOs, SLIs, and SLAs.
- Collaborate with engineering and operations leadership to align system design with resilience and scalability goals.
- Lead design, implementation, and governance of observability frameworks and standards.
- Automate monitoring, alerting, and incident response processes to enhance efficiency and reduce errors.
- Serve as escalation lead for complex, cross-platform incidents and guide post-incident analysis.
- Evaluate and introduce new tools and practices to improve reliability and observability.
- Mentor engineering teams to promote a culture of reliability, automation, and continuous improvement.
Requirements
- Experience designing and implementing observability and reliability platforms at scale.
- Ability to influence architecture and strategy across engineering, operations, and product teams.
- Proven mentoring skills and ability to shape organizational practices.
- Strategic thinking combined with hands-on problem-solving abilities.
- Familiarity with observability stacks (e.g., ELK, Grafana, Prometheus) is advantageous.
- Experience with automation tools such as Ansible or Terraform is preferred.
- Knowledge of multi-cloud reliability frameworks and scripting languages is a plus.
- Understanding of compliance requirements in reliability, security, and auditability contexts.
Pay
The salary range for this role is $136,000 – $175,000 annually, depending on skills, experience, and location.
Benefits
- Flexible Time Off
- Medical, Dental, and Vision insurance with HSA/HRA options
- 401(k) plan with 4% match
- Paid parental leave
- Life and Disability Insurance
- Wellness support resources
- Free colocation and cloud access
- Remote-friendly work environment