Site Ops Coordinator

About the role

The Site Operations Coordinator is a key member of the site leadership support team, responsible for driving effective internal communication, supporting site-wide engagement initiatives, and coordinating operational support and procurement processes. This role partners closely with the Site Leader, Operations leadership, and People eXperience and Technology (PXT) teams to enhance the overall associate experience through inclusive communication, engagement, and seamless execution of daily site functions.

Responsibilities

• Coordinate site communications using platforms like InINSTALLments, Acid Feeds, InSites emails, table toppers, and more.
  • Create engaging content including photo collages, videos, and visual updates for communication boards.
  • Drive consistency and accessibility in communication across all departments and mediums, including multilingual translations and ASL support.
  • Provide real-time interpretation for meetings and events.
  • Ensure all MAVIS/Say Hi and multi-language messaging is accurate and accessible.
• Engage@ Mechanism & Meeting Support:
  • Monitor and promote leadership utilization of Voices in Action (VIA), MyVoice, Connections, and GEMBA boards.
  • Participate in site meetings (e.g., GEMBAs, Business Review (DBR), Daily Deep Dives) to capture and follow up on action items.
• Administrative Communication Tasks:
  • Aid in mail distribution, alias email management, and maintain organized office and conference room spaces.
  • Manage ASANA tasks, TEAM/LDAP/ANT access, and updates to SET boards, especially during Peak events.
• Site Engagement Activities:
  • Support execution of all site-wide engagement events in collaboration with operations POCs and leadership.
  • Support the creation and communication of the monthly engagement calendar across platforms.
  • Order supplies, manage logistics, and liaise with vendors for events and site needs.
  • Take and post event photos, create photo collages, and maintain content in event trackers and social media.
• New Hire Onboarding Support:
  • Offer translation and language support during orientation and throughout associate interactions.
  • Offer daily real-time AtoZ support for associates, including: Time-off submissions, Portal navigation, Preference setup (SMS/email), A to Z Station and signage maintenance.
• Holiday meal coordination, T-shirt and swag distribution, Appreciation letters, Birthday Roundtables, Manager and Associate of the Month programs.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Preferred Qualifications

• Experience handling confidential information and maintaining professionalism in dealing with senior executives.
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines.