Site Manager - South San Diego County

About the role

Lead, Grow, and Make an Impact as a Site Manager at Soapy Joe's Are you a natural leader who thrives on developing people, driving results, and creating exceptional customer experiences? Soapy Joe's is seeking motivated, people-focused leaders to join our team as Site Managers for our South San Diego County locations. This is more than a management role. It's an opportunity to build a rewarding leadership career with one of San Diego's fastest-growing companies. As a Site Manager, you'll lead high-performing teams, make business-critical decisions, leverage technology and data to drive performance, and create a culture where employees and members can thrive. We are looking for individuals who are passionate about leadership, team development, operational excellence, and continuous growth. Successful Site Managers are confident decision-makers who can inspire others, analyze business performance, develop talent, and lead with integrity and accountability. No car wash experience? No problem. Through our comprehensive Manager-in-Training program, we'll provide the tools, training, and support you need to succeed. We welcome candidates from a variety of backgrounds, including retail, hospitality, sales, customer service, operations, and other service-oriented industries. As we continue expanding throughout San Diego County, we're actively hiring multiple leaders who are ready to grow with us and help shape the future of Soapy Joe's. Why Soapy Joe's? At Soapy Joe's, we're more than a car wash. We're a purpose-driven company committed to delivering exceptional service, protecting the environment, and making a positive impact in the communities we serve. Our success starts with our people. We invest heavily in leadership development, career advancement, and creating a workplace where team members feel valued, supported, and empowered to succeed. We believe great leaders serve others first, foster strong teams, and create opportunities for people to grow. If you're energized by leading people, developing talent, achieving ambitious goals, and being part of an award-winning culture, we'd love to meet you.

Responsibilities

• Provide impactful leadership to enhance organizational performance.
• Engage team members to prioritize safety, enhance operations, and drive performance.
• Optimize profits by meeting forecasts and ensuring top-notch customer satisfaction.
• Mentor and guide a team of 11 to 15 customer service attendants and representatives.
• Collaborate with the Operations team to achieve corporate and facility goals, motivating all staff to meet objectives.
• Oversee hiring, staff development, scheduling, evaluations, discipline, and retention efforts.
• Ensure compliance with company policies, procedures, and regulations.
• Provide regular reports to the District Manager and SVP of Operations.
• Uphold Soapy Joe’s positive reputation with internal and external stakeholders.
• Manage all aspects of facility operations, including reporting and addressing maintenance issues promptly.

Benefits

• 401k match
• Comprehensive medical, dental, and vision benefits with generous employer contribution
• Company-paid financial advisors, EAP counseling sessions, life insurance, AD&D, LTD
• Ongoing training and development opportunities, including quarter