Site Manager, DashMart – Milwaukee, WI

About the Role

In this role, you’ll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers.

Responsibilities

• Lead: Recruit, lead, coach, and retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. Build a strong, positive culture and drive strong employee satisfaction scores. Partner with Shift Leads to delegate daily tasks and ensure high performance.
• Own: Manage day-to-day operations of a DashMart warehouse, including light-prep kitchen duties in some locations. Ensure site processes run smoothly, efficiently, and safely. Own scheduling and manage a labor budget. Meet site-level metric goals.
• Delight Customers: Lead your team in providing the best possible experience for every order. Maintain key quality metrics, including order accuracy and fulfillment speed. Work cross-functionally with central teams to provide tools and resources.
• Strategize: Use data to identify inefficiencies and pain points. Design and execute process improvement projects to enhance warehouse operations, quality metrics, and employee experience.

Qualifications

• 3+ years of team leadership experience in high-volume operations (retail, grocery, hospitality, fulfillment, logistics, or operations) with a track record of developing people and delivering results.
• Proven leadership experience managing high-performance teams of 10+ employees.
• Ability to act like an owner, supporting a 24/7 business across multiple shifts.
• Problem-solving skills with a first-principles approach, resisting "this is how it’s always been done" thinking.
• Comfort with ambiguity and rapid change in a startup environment.
• Analytical skills with experience using Excel or Google Sheets for data analysis, including formulas and pivot tables.
• College degree or relevant professional work experience.
• Flexibility for late-night and weekend availability to support the team and site.

Pay

The national base pay range for this position within the United States, including Illinois and Colorado, is $64,800—$95,300 USD. Starting pay is determined based on job-related factors such as skills, experience, qualifications, work location, and market conditions. Base salary is localized according to work location. Ranges may be modified in the future.

Benefits

• Comprehensive benefits package, including 401(k) with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, and paid sick leave.
• Medical, dental, and vision insurance, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and iterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery and are now expanding to become the go-to platform for all goods. Our rapid growth and constant change offer team members opportunities to share unique perspectives, solve new challenges, and own their careers.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has a seat at the table and the tools, resources, and opportunity to excel. No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital status, sexual orientation, gender identity, disability status, or veteran status. We strive to prevent all forms of inappropriate behavior and ensure barriers to success have no place at DoorDash.