Site Manager – Bilingual | Equipment & Cleaning Operations

About the role

The Site Manager is responsible for the day-to-day leadership of equipment and cleaning operations at a large customer facility. This hands-on role oversees employees, staffing, safety, compliance, service quality, equipment operations, and customer satisfaction. The Site Manager will maintain a strong presence throughout the facility, ensuring employees are properly trained, safety and compliance standards are followed, and customer expectations are consistently met.

Responsibilities

• Lead daily cleaning and equipment operations, including staffing, assignments, productivity, and service quality.
• Supervise, coach, and develop frontline employees.
• Manage employee scheduling, attendance, call-offs, and staffing coverage.
• Ensure employees complete required job-specific, equipment, safety, and compliance training.
• Conduct routine safety, compliance, and quality inspections.
• Ensure employees follow company policies, customer requirements, SOPs, PPE requirements, and safe work practices.
• Oversee janitorial services, including floors, restrooms, offices, breakrooms, common areas, and other assigned spaces.
• Ensure proper and safe use of auto-scrubbers, floor machines, vacuums, chemicals, and other commercial cleaning equipment.
• Maintain required training, safety, inspection, and compliance documentation.
• Address employee performance, safety, quality, and conduct concerns promptly.
• Coordinate equipment maintenance and repair needs.
• Maintain appropriate cleaning supply and equipment inventory.
• Serve as a primary point of contact for customer site leadership.
• Respond to customer concerns and ensure corrective actions are completed.
• Manage labor and overtime while maintaining required service levels.
• Identify opportunities to improve safety, quality, productivity, and overall account performance.
• Other duties as assigned or requested.

Qualifications

• Bilingual English/Spanish required.
• 2+ years of supervisory or management experience in janitorial, facilities services, commercial cleaning, manufacturing, or similar operations.
• Experience leading and developing frontline hourly employees.
• Knowledge of workplace safety, compliance, and operational procedures.
• Commercial cleaning or facility services experience strongly preferred.
• Experience with commercial or industrial equipment preferred.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to work in a fast-paced, customer-focused environment.
• Basic computer and reporting skills.
• Ability to work a flexible schedule based on operational needs.

Employment Requirements

• Authorization to work in the United States.
• Successful completion of a background check and drug screening.
• Motor Vehicle Record (MVR) check, if applicable to job responsibilities.

Physical Requirements

• Lift boxes and packages weighing up to 60 pounds.
• Lift, bend, squat, and stretch to move boxes, parcels, and shipments.
• Climb small to medium flights of stairs multiple times a day.
• Standing for extended periods of time.
• Working conditions may consist of extreme exposure to heat/cold weather conditions, involving both indoor and outdoor tasks.
• Occasional exposure to hazardous environments and conditions might be experienced.

Benefits

• Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
• Short-Term Disability Insurance
• Medical and Dental Insurance
• Additional Life and AD&D Insurance
• Supplemental Short-Term Disability Insurance
• Long-Term Disability Insurance
• Hospital Indemnity, Accident, and Critical Illness Insurance
• 401(k) Retirement Plan available for all team members