Site Manager

Who We Are KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple. One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions. What You Get To Do A Site Manager is responsible for all project metrics, including safety, quality, schedule, and customer satisfaction as it is related to the On-Site Phase. The following, at a minimum, must be performed: Essential Functions: Coordinate all sub-vendor on-site activities and deliveriesEnsure all required on-site communication between project stakeholders, installation team, commissioning team, suppliers, etc. occurs in a time frame and to the level of detail necessary for a successful projectMonitor and ensure that all carried out work is compliant with OSHA and customer safety rules, if applicableEnsure proper placement of safety signs and provide safety training in accordance with the Graz, Austria standardsMonitor and ensure that all on-site tasks and deliverables are performed on scheduleMaintain internal installation and commissioning schedule (progress, milestone completion, minor delays) and trigger updates, if significant changes are necessaryHold regular (minimum weekly) site coordination and progress meetings with Knapp supervisor, installation and commissioning team, and vendors, and distribute meeting minutes to all participants and Knapp stakeholdersHold weekly site safety meetings with all sub-vendors and file protocolsTake all necessary steps to coordinate with the Customer and ensure customer deliverables are provided timely and accuratelyProvide site status reports and schedule progress/divination reports on a weekly basisManage rental equipment and site supplies (office, tools, miscellaneous)Support, organize, and source local supplies, when necessarySubmit all additional material requests to Head of InstallationMake quality checks of installed equipment and document the resultsManage the unloading of deliveriesPrepare and perform static acceptances with the CustomerPrepare and perform sub-vendor testing and acceptanceOrganize shipments to return materialsProduce, distribute, and file documentation as required to ensure all on-site requirements are satisfied and all possible risk to Knapp is mitigated. A partial list of documentation produced by a Site Manager is:Meeting minutes with action itemsCritical path schedules (tracking the progress in % and delays on a weekly basis)Status reports (internal and external)Open issues listWorking hour reportsProgress report for forecastKnow and understand when and to whom an issue needs to be escalated in order to eliminate negative impact on a projectOperate and negotiate independently within Knapp policies, procedures, and directivesDevelop and maintain good lines of communication with Knapp team members and stakeholders based at Knapp AG (parent company) or other Knapp subsidiariesAct as primary customer interface for on-site activitiesCoordinate change order pricing and proposalsIn addition, manage the following tasks during the commissioning phase:Create resource and project schedule in coordination with the technical departments during the on-site phaseIdentify risks impacting schedule, handover dates and qualityAttend project steering committee meetingsAttend all other project-related meetings, as neededActively drive the project scheduleFacilitate daily meetings with on-site team and extend to 2 nd meetings, as needed (mass test, KIT)Supervise mass and integration tests and report accordinglySchedule customer training, ensure completion of the training, and provide that customers’ expectations are metClarify ramp-up expectations with CustomerManage coordination and alignment with project management in case of changes (CR)Serve as main point of contact for assigned projects, Knapp internal and externalHold regular project alignment meetingsLead and coordinate project startup team on-site by establishing a matrix organization, as well as coordinate project startup travels in alignment with the team and department managersProvide periodic project status reports to the startup department managers regarding timelines, deadlines, cost, and qualityAttend customer meeting during CIT and coordinate open points with the team General Responsibilities: Maintain quality of service by ensuring effective communication between both customers and KnappMake sure reports are well written and legibleImplement site quality procedures, safety procedures, and any statutory proceduresHold regular meetings with the Customer Relations Manager to discuss activities and progressProvide maintenance service support to the installed systemEnsure all spare usage issues are logged appropriately and quickly with the customer and Knapp US spare parts teamEnsure the tooling and equipment supplied is well cared for and is always in a presentable/usable conditionProvide flexibility and the best use of skills and capabilitiesEnsure all timesheets and documentation are accurate and legible with all the correct job numbers entered, and presented to Knapp US on a weekly basis for supervisor’s approval What You Have Minimum 3 years’ experience in a related industry or serviceValid driver’s licenseEffective oral and written communication skillsPossess the ability to work independently and on customers’ sites Working Conditions and Environment: Overtime as required by work100% travel requiredProfessional office and customer site etiquette is required at all timesAuthorization to work in the U.S. Passport or the ability to obtain a passportPhysical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading What You Will Get Industry competitive compensationGreat benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!401k with a very generous employer match and no vesting!Paid Vacation & HolidaysProfit SharingPaid Parental LeaveSubsidized DaycareTuition ReimbursementPet Insurance KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.” LI-FIELD