Site Lead / Technical and Mission Support Assistant

Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Small Business Administration (SBA) Certified Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides cleared technical support staff throughout the United States with corporate offices in Ashburn, Virginia. We offer expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned and predominately supports the DoJ, DoW, and DHS.

Location: USCIS HQ, 5900 Capital Gateway Dr, Camp Springs, MD 20588 (On-Site 5 days a week). Clearance: USCIS Background Investigation.

About the Role

The Technical and Mission Support Assistant (Administrative Assistant) also serves as the On-Site Lead (Project Manager), assisting the Program Manager with contract and program activities. This role acts as the primary point of contact for face-to-face communication with contract/program stakeholders and performs administrative duties supporting the mission and daily operations of the agency.

Responsibilities

• Serve as the primary POC for all locations and the first POC to resolve issues (professionalism, performance, time and attendance, leave issues, etc.)
• Manage team performance and operational concerns
• Communicate assignments and projects across the team
• Provide recommendations to the Program Manager, including workload balances and workflow
• Provide required training to ensure all assigned duties can be accomplished
• Provide weekly reports on individual and team accomplishments, problems, progress in tasks, work processes, and individual team needs
• Perform administrative duties, including:
  • Executive support
  • Clerical support
  • Administrative support
  • Presentation support
  • Communication support

Requirements

• Bachelor’s Degree
• At least four (4) years of overall experience
• Proven experience managing 25+ FTEs on the same project
• Proven experience managing FTEs geographically dispersed across the US
• Proficiency with Microsoft Office Suite, MS Visio, and Adobe
• Technical security skills
• Exceptional coordination skills
• Ability to communicate effectively
• Professional telephone and email etiquette
• Ability to create and meet deadlines

Preferred Qualifications

• Project Management Professional (PMP) Certification
• USCIS experience
• USCIS Background Investigation