Site Lead - Enterprise Knowledge Management (EKM)

About the role

Kentro is seeking an experienced Site Lead to support a large-scale Enterprise Knowledge Management (EKM) program for U.S. Special Operations Command (USSOCOM), supporting NSWC at the Naval Amphibious Base. The Site Lead serves as the primary on-site representative responsible for coordinating contract execution, engaging stakeholders, supporting knowledge management initiatives, and ensuring successful delivery of program objectives.

Responsibilities

• Serve as the primary on-site point of contact for the assigned customer organization.
• Cook up day-to-day execution of contract activities and support delivery of program objectives.
• Build and maintain effective working relationships with military, government civilian, and contractor personnel.
• Support implementation and sustainment of enterprise knowledge management strategies, processes, and governance initiatives.
• Facilitate collaboration, information sharing, and stakeholder engagement across the organization.
• Cook up meetings, working groups, training events, and customer engagements.
• Monitor performance, identify risks and issues, and support development of mitigation strategies.
• Prepare and deliver reports, briefings, status updates, and other program documentation.
• Support organizational change, process improvement, and continuous improvement initiatives.
• Ensure compliance with contract requirements, security requirements, and organizational policies.

Qualifications

• Bachelor's degree and/or equivalent combination of education, military service, and professional experience.
• Experience supporting Department of Defense, Combatant Command, Service Component, Special Operations, Joint, or other complex federal environments.
• Demonstrated leadership experience coordinating teams, stakeholders, and mission activities.
• Strong written, verbal, and interpersonal communication skills.
• Experience facilitating meetings, developing reports, and interacting with senior leaders.
• Ability to work independently in fast-paced and dynamic operational environments.
• Experience supporting Knowledge Management, Information Management, Program Management, Organizational Change Management, Collaboration Technologies, or related mission support functions.
• Experience supporting USSOCOM, Theater Special Operations Commands (TSOCs), Service Components, Combatant Commands, or Joint organizations.
• Familiarity with Microsoft 365, SharePoint, collaboration platforms, workflow modernization, or information-sharing environments.
• Agile, ITIL, or similar professional certifications.

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
• Education reimbursement for certifications, degrees, or professional development.
• Commitment to continuous professional development.
• Fun workplace culture with activities like virtual and in-person happy hours, fitness & wellness events, and annual celebrations.