site lead
Black Box · New Albany, OH · 1 wk ago
Information TechnologyFull-time
What You’ll Do
- Lead Advanced Structured Cabling & ICT Infrastructure Work
- Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic systems, and low voltage technologies.
- Execute high skill work such as fusion splicing high strand ribbon fiber, terminating and testing copper and fiber, and performing advanced troubleshooting.
- Install and remove infrastructure components including racks, cable trays, cabinets, pathways, and network devices.
- Be the Subject Matter Expert Onsite
- Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements.
- Conduct Fluke DSX8000 testing, OTDR testing, inspection, documentation, and remediation.
- Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling.
- Troubleshoot and support network devices; experience with Cisco routers is a strong plus.
Lead Teams & Set the Standard
- Act as the first level of field leadership: ensuring Safety First, followed by Quality, then Production.
- Mentor and guide Technicians I & II, leading by example in workmanship, professionalism, and customer service.
- Cookordinate workflows with team members to keep projects on schedule and compliant with scope.
- Deliver An Outstanding Client Experience
- Provide clear updates on project status, technical challenges, and resolutions.
- Support emergency service requests, ensuring timely response and SLA compliance.
- Ensure World-class Documentation & Project Execution
- Maintain accurate electronic and written documentation for time, materials, testing results, and work progress.
- Request tools, supplies, and materials to ensure readiness and jobsite efficiency.
- Participate in required meetings, training, and workshops to maintain expertise and certifications.
Technical Skills That Make You Stand Out
- Deep knowledge of TIA/BICSI standards and ICT best practices
- Fiber fusion splicing (including high strand ribbon fiber)
- Fiber & copper termination and testing (Fluke DSX8000, OTDR, VFL)
- Patch panel installation, rack and stack, and network device mounting
- Reading/creating port maps and technical documentation
- Ability to use laptops/tablets with digital work software
- Understanding of switching, routing, and low voltage signal flow
- Knowledge of Cisco router installation and configuration (preferred)
Soft Skills That Elevate You
- Positive “can do” attitude and strong team leadership mindset
- Punctual, professional, and reliable
- Exceptional client facing communication skills
- Strong collaboration and conflict resolution abilities
- High attention to detail and pride in workmanship
- Able to work independently with minimal supervision
Work Environment & Physical Demands
- Primarily indoors, occasionally outdoors
- Moderate noise typical of construction and data center settings
- Regularly required to sit, kneel, stoop, climb, bend, reach, talk, hear
- Frequently required to stand and walk for extended periods
- Must be able to lift/move 50 lbs regularly and 25 lbs frequently
- Must be able to work at heights and in tight/confined spaces
Required Tools
- Snips, basic hand tools, steel/composite toe boots, VFL (preferred), cordless drill/impact, pliers, testers, punch tools, tape measure, level, flashlight/headlamp, and more.