Site Implanted Technical Service

About The Role

As a Site Implanted Technical Service team member, you will work directly at customer mine sites on rostered assignments, supporting the installation, commissioning, maintenance, troubleshooting, and optimisation of FLS equipment. You will gain valuable onsite experience while working alongside experienced technical specialists and sales teams, developing both your technical capability and customer relationship skills. This role is ideal for someone who enjoys hands-on work, solving problems in the field, and building strong relationships with customers in a fast-paced mining environment.

Key Responsibilities

• Provide onsite technical support during assigned customer rosters
• Assist with installation, commissioning, calibration, maintenance, repairs, and testing of mining equipment
• Troubleshoot equipment and operational issues to improve reliability and performance
• Support customers with technical guidance and equipment training
• Conduct site inspections and identify opportunities for maintenance improvements and equipment upgrades
• Work closely with technical and sales teams to deliver customer-focused solutions
• Help drive equipment uptime and operational efficiency
• Build strong working relationships with customers to support long-term partnerships
• Promote a strong culture of safety, teamwork, and continuous improvement onsite

What You Bring

• Trade qualification, vocational/technical education, Bachelor's degree in Engineering or Business/Marketing related discipline
• Hands-on mechanical or technical aptitude with an interest in mining equipment and technology
• Strong problem-solving skills and willingness to learn
• Ability to work independently in remote site environments and as part of a team
• Good communication and customer engagement skills
• Proficiency in Microsoft Office applications
• Positive attitude, strong work ethic, and eagerness to build a career with FLSmidth
• Willingness to work on customer rosters and travel to remote mining sites as required

Who Should Apply

We welcome applications from:

• Trade graduates
• Recent university graduates
• Internal workshop/service centre employees looking to move into field service
• Early-career professionals with 1–2 years of experience
• Individuals passionate about mining, technology, and customer support

What We Offer

• Competitive remuneration package
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities
• 8/6 roster
• Development and training within a respected global OEM company
• Access to salary packaging options to allow you to maximize your after-tax income
• Employee Assistance Program for employees and immediate family
• Purchased annual leave options
• Paid Parental Leave
• Access to a recognition and benefits platform
• Involvement with community and charity initiatives