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Site Experience Strategist

Black & Veatch · Overland Park, KS · 5 days ago
HybridBusiness DevelopmentFull-time

Job Summary

The Construction Site Experience Strategist is responsible for leading and driving initiatives that enhance the employee experience across Black & Veatch construction job sites. This individual contributor role focuses on strengthening culture, morale, engagement, and communications for craft professionals and field-based teams while supporting the significant growth of the construction organization.

Key Responsibilities

  • Leads the development and execution of a construction site employee experience strategy that supports workforce growth, engagement, morale, and retention.

  • PARTNERS WITH CONSTRUCTION LEADERSHIP TO REINFORCE A CONSISTENT, POSITIVE CULTURE ACROSS JOB SITES WHILE RECOGNIZING PROJECT-SPECIFIC NEEDS AND DYNAMICS.

  • CHAMPIONS INITIATIVES THAT ENHANCE THE DAY-TODAY EXPERIENCE OF CRAFT PROFESSIONALS AND FIELD-BASED TEAMS, INCLUDING ONBOARDING, ENGAGEMENT, RECOGNITION, AND COMMUNICATIONS.

  • SERVES AS AN ADVOCATE FOR CONSTRUCTION EMPLOYEES BY GATHERING FEEDBACK, IDENTIFYING IMPROVEMENT OPPORTUNITIES, AND CHAMPIONING ENHANCEMENTS TO THE EMPLOYEE EXPERIENCE.

  • ALIGNS CONSTRUCTION EMPLOYEE EXPERIENCE INITIATIVES WITH CULTURE, VALUES, RECRUITING, ONBOARDING, AND WORKFORCE PLANNING EFFORTS DURING PERIODS OF SIGNIFICANT ORGANIZATIONAL GROWTH.

  • LEADS STANDARDIZED ENGAGEMENT AND COMMUNICATION APPROACHES TAILORED TO CONSTRUCTION JOB SITES TO ENSURE MESSAGING IS RELEVANT, ACCESSIBLE, AND TIMELY.

  • PARTNERS WITH MARKETING AND COMMUNICATIONS TO DEVELOP JOB-SITE-APPROPRIATE TOOLS AND CAMPAIGNS THAT REINFORCE CULTURE, SAFETY, AND COMPANY PRIORITIES.

  • MANAGES AND DRIVES CROSS-FUNCTIONAL INITIATIVES THAT SUPPORT CONSTRUCTION EMPLOYEE EXPERIENCE, ACTING AS A CONNECTOR ACROSS CONSTRUCTION, SAFETY, HUMAN RESOURCES, OPERATIONS, IT, MARKETING AND COMMUNICATIONS.

  • PARTNERS WITH SAFETY AND CONSTRUCTION LEADERSHIP TO REINFORCE SAFETY STRATEGY AND CULTURE AND ADVOCATES FOR SAFE WORKING BEHAVIORS ACROSS JOB SITES.

  • SUPPORTS CHANGE MANAGEMENT EFFORTS RELATED TO CONSTRUCTION GROWTH, WORKFORCE EXPANSION, AND EVOLVING OPERATING MODELS.

  • ACTS AS A THOUGHT LEADER AND TRUSTED ADVISOR FOR CONSTRUCTION EMPLOYEE EXPERIENCE, ENGAGEMENT, AND CULTURE INITIATIVES.

Qualifications

  • Bachelor’s degree in business, communications, construction management, human resources, or a related field.
  • Minimum of 10 years of relevant experience, including demonstrated exposure to construction operations, field environments, or project-based organizations.
  • Strong understanding of construction workforce dynamics, including craft professionals, project teams, and job-site operations.
  • Proven experience leading cross-functional initiatives and driving programs from concept through execution.
  • Strong interpersonal and communication skills, with the ability to engage effectively with employees at all levels, particularly field-based teams.
  • Demonstrated ability to navigate ambiguity, build trust, and collaborate across diverse stakeholder groups.
  • Strong strategic thinking skills paired with practical execution and initiative ownership.

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