Site Engineer I

About the role

The Site Engineer I is a contributing member of the site‑level Data Center Operations team, assigned to one or more Digital Realty data center properties and reporting directly to the Manager, Engineering Operations. The role requires experience with mission‑critical infrastructure—including generators, UPS systems, HVAC systems, fire/life‑safety systems, BMS systems, and CMMS—and expertise in either electrical or mechanical work with competence in the non‑primary discipline.

Responsibilities

• Contribute to daily site operations, including creation and modification of site operating procedures.
• Create and manage change‑management tickets and timely incident reports.
• Perform site maintenance, repairs, and inspections to maintain the highest level of availability.
• Develop a thorough understanding of facility layout, MEP system operation, equipment nomenclature, drawings, specifications, and sequence‑of‑operations documents.
• Interpret and apply customer SLAs, engineering lease obligations, and top‑20 emergency operating procedures.
• Manage BMS alarm functionality, escalation, acknowledgement, and data trend extraction.
• Utilize the CMMS to create, edit, implement, and close change‑management work orders and incident reports.
• Follow Digital Realty’s environmental, occupational health, and safety standards.
• Supervise construction activities and installations as required.
• Execute site‑specific change‑management processes, including authoring Method of Procedures (MOPs) for low‑risk preventive maintenance and overseeing their execution.
• Troubleshoot mechanical and electrical systems and respond to unplanned events without immediate supervision.
• Conduct rounds and inspections efficiently, detecting anomalies and improving SOPs for site‑specific equipment.
• Support accreditation initiatives such as SSAE‑16, SOC 2, ISO 27001, and complete DLR Critical Awareness Training.

Requirements

• At least 1 year of experience in mission‑critical facilities operations/engineering or equivalent equipment experience (UPS, HVAC, generators, fire/life‑safety systems).
• Hands‑on electrical or mechanical skill with competence in the non‑primary discipline.
• Strong knowledge of various UPS architectures and cooling system designs.
• Understanding of infrastructure redundancy configurations (N+1, 2N, ATS/STS, fail‑over scenarios) and associated risks.
• Knowledge of energy‑efficiency principles.
• Excellent interpersonal, presentation, and communication skills, both verbal and written.
• Detail‑oriented with strong organizational abilities.
• Proficiency in Microsoft Word, Excel, Outlook; familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCAD.
• Basic understanding of emergency situations and escalation processes.
• Strong grasp of CMMS, DCIM, and power‑metering systems.
• Physical ability to lift/handle up to 50 lb, bend, stoop, stretch, work under raised floors, and climb ladders up to 16 ft.

About Digital Realty

Digital Realty delivers the full spectrum of data‑center, colocation, and interconnection solutions through its global PlatformDIGITAL® and Pervasive Datacenter Architecture (PDx®). With more than 300 facilities in over 50 metros across 25 countries, the company connects customers to the data communities that matter to them.

What We Can Offer You

• A supportive, inclusive environment where you can bring your whole self to work.
• Opportunities to collaborate across business areas, challenge existing processes, and implement new ideas.
• Extensive development opportunities to build a rewarding and successful career.
• Access to a rapidly evolving sector and a courageous, passionate team focused on meeting global customer needs.

Training and Development

• Comprehensive onboarding program that prepares you to contribute from day one.
• Clear career pathways with continuous training and specialized development.
• Ongoing skill‑building to make a lasting impact in data‑center operations.

Health and Safety

• Safety is a core priority, safeguarding lives, assets, and data.
• A culture of care where every team member pursues safe work practices relentlessly.
• Commitment to “Safely Powering Progress” across all operations.

Compensation Philosophy

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards contributions. Rewards are aligned with the company’s values and objectives, ensuring employees are recognized for achieving business goals.