Site Director

At a Glance

At Buchanan Logistics, we're seeking a Site Director to lead a high-performing logistics operation. The ideal candidate will thrive in a fast-paced environment, build strong teams, and lead from the front.

What You’ll Do On a Typical Day

• Launch, lead, and scale the satellite office while owning site results across growth, service execution, talent development, and profitability
• Operate the site with full P&L accountability, including budgeting, forecasting, productivity planning, and margin management
• Build and maintain a clear operating rhythm (KPI dashboard, weekly scorecards, pipeline inspections, and execution cadence)
• Model a “lead from the front” approach by maintaining personal prospecting activity and setting a high standard for outreach
• Own pipeline health and conversion by driving consistent new business, account expansion, and retention strategies
• Lead consultative selling and deal strategy (lane strategy, solution design, pricing discipline, and margin protection)
• Enforce sales process and CRM discipline through routine activity reviews, deal reviews, and win/loss coaching
• Monitor and improve core KPIs (margin, load count, coverage %, service performance, claims/escalations, and customer satisfaction)
• Recruit, hire, onboard, and develop Account Managers and support roles; build a strong bench for growth
• Set clear expectations tied to activity, conversion, growth, margin, and retention; coach gaps and address underperformance quickly
• Serve as the senior escalation point for customers; step in early to resolve issues with urgency and accountability
• Ensure compliance with company SOPs, pricing guidelines, and internal controls while reinforcing Buchanan values and a high-performance culture
• Other duties as assigned (responsibilities may change with or without notice)

Supervisory Responsibilities

• Account Manager
• Carrier Sales Specialist
• Carrier Sales Coordinator

What You’ll Need To Succeed

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Strategic thinker with a track record of driving sales growth
• Proficiency in CRM software and sales analytics tools
• Ability to analyze data and make informed decisions
• Strong negotiation and presentation skills
• Result-oriented with a strong drive for success
• Innovative and adaptable to change
• Ability to work under pressure and meet deadlines
• High ethical standards and professionalism

Education And Experience

• Minimum of 10 years sales experience with at least 5 years in a leadership role
• High school degree or equivalent required

Pay, Benefits, And More

We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

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