Site Care Coordinator

Patient Care Navigation

Guide patients through care pathways efficiently, monitoring their progress and proactively identifying and addressing care delays and barriers.

Serve as the point of contact for families, streamlining communication and guiding them through their Cortica journey.

Keep families informed about wait times for services.

Scheduling Optimization

Create scheduling plans that adhere to best practices, ensuring providers are utilized to their full capacity while aligning with the clients' needs.

Collaborate with clinical teams to integrate strategies into broader care plans, promoting a holistic approach to care.

Provide scheduling support for contract scheduling processes, particularly for Schools-related contracts, and assist with scheduling activities for Value-Based Care (VBC) clients.

Communication and Collaboration

Collaborate closely with on-site leadership team to address and resolve client scheduling concerns efficiently and professionally.

Collaborate closely with clinical leadership to ensure timely case assignment and management.

Address client inquiries and requests promptly, maintaining high standards of service.

Technology Utilization and Best Practices

Utilize scheduling tools such as Axon, Smart Scheduling, and Salesforce to enhance scheduling efficiency and streamline operations.

Monitor key performance indicators (KPIs) to assess scheduling success and make data-driven decisions to optimize scheduling practices.

Follow established scheduling protocols and best practices to ensure efficient and effective scheduling that meets the needs of both clients and providers.

Compensation and Benefits

We offer a $2,000 continuing education stipend.

• Competitive compensation, $24.12/hr to $30.14/hr depending on experience.
• 401k matching.
• PTO and continuing education/wellness days.
• Paid holidays.
• Health, vision, dental, and pet insurance.
• Referral bonuses.

EEO Statement

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an equal opportunity employer and do not discriminate against applicants based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.