Site Assistant (Nights)

Reports to: Site Manager
Location: Denver

Pay

$22.06 per hour, $1.00 per hour shift differential, $40 cell phone stipend

Benefits

• 401k matching
• 100% employer-paid premiums for health, dental, and vision insurance
• Paid vacation
• Holiday pay

Schedule

30–40 hrs/wk on site at Micro-Community (MC), 10-hr shifts (9:30 pm–7:30 am). Additional time will be spent in organizational meetings and meeting with MC community members.

Responsibilities

MC Operations

• Community Member Support & Participation
• Perform site walks in coordination with the Site Coordinator
• Monitor daily activities using the Daily Activity Log (issues, incidents, notable occurrences)
• Support Site Coordinators with community member compliance with MC Use agreements; notify and track non-compliance, follow-up plans
• Complete all Public Health cleaning and food temperature logs
• Report community member accountability and non-compliance to MC Coordinators
• Support Site Manager with community member accountability process, including exiting community members when appropriate
• Provide stable, trauma-informed communication with community members
• Distribute information to MC community members (outreach schedule, resources, etc.)
• Site Upkeep: maintain cleanliness, safety, and accountability of the site (cleaning community spaces, bathrooms, interior/exterior site walks, snow removal, unit checks, accountability conversations, de-escalation)
• Collaborate with peer supporters to organize and host community events
• Connect community members to resources (case managers, medical outreach, peer supporters, etc.)

MC Programming

• Build relationships and establish rapport with community members
• Connect MC community members to resource navigation and personal crisis support
• Assist with coordination of Community Dinners (prepare space, set up, ensure plates/utensils are available)

Conflict Management and Crisis Response

• Provide supportive role in Conflict Management or resolution coordination with guidance from Site Coordinator
• Support Site Coordinator in responding to and reporting violence or threats of violence to Site Manager
• Provide support for exiting community members as necessary with guidance from Site Coordinators

Metrics and Reporting

• Support Site Coordinator with filling out all site logs (cleaning logs, site walks, meal temps)
• Support Site Manager with data collection and reporting as needed

Other Responsibilities

• Other duties as assigned; flexibility to take on additional tasks as needed to support the Micro-Community

Physical Requirements

• Ability to perform essential functions with or without reasonable accommodation
• Prolonged periods of standing, sitting, or walking
• Lifting and carrying objects up to 40 lbs
• Occasional reaching, bending, crouching, or kneeling
• Manual dexterity to operate tools, equipment, and technology
• Visual and auditory ability to respond to tasks and ensure safety

Cleaning Requirements

• Maintain a clean and safe environment in accordance with organizational and regulatory standards
• Tasks include sweeping, mopping, dusting, disinfecting surfaces, handling and disposing of cleaning supplies, and using cleaning equipment (e.g., shopvac)
• Follow safety and hygiene protocols to prevent hazards or contamination

Requirements

• High School Diploma or equivalent
• Homeless shelter operations experience preferred
• At least one year of being successfully housed preferred
• Experience operating computerized office equipment and telephones
• Reliable transportation preferred
• Cell phone to download and access CVC applications is required

Skills

• Cultural competence
• Time management
• Excellent written and verbal communication
• Ability to relate to people from diverse backgrounds and experiences
• Trauma-informed approach
• Creativity and flexibility
• Resilience