Site Assistant - ARCHES Nest - Swing Shift
AdministrativeFull-time
We need to output HTML fragment with sections: Use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title. No Job ID etc. Remove boilerplate like EEO, legal, application instructions, etc. Must preserve all substantive info.
Let's parse the posting.
Content:
Mission/vision statements: maybe part of About the role? The posting starts with mission/vision, then description: "Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Site Assistant. This position provides direct support to sheltering services at the ARCHES Project sites in Polk and Marion counties."
Thus About the role could include mission/vision and description.
Responsibilities: list of duties: supporting daily operations including cleaning and laundry services, clerical duties, data collection & entry, assisting clients with navigation to resources, and other special projects as needed. Also later more details: Provides program support, such as: cleaning, site upkeep, laundry and supportive services. Provides client engagement and assistance, including answering the telephone, monitoring client and facility safety. Works with support staff regarding follow-up to services, assisting with meal preparation and distribution; Facilitates access to guest laundry and computers; Opens and distributes incoming mail, handles outgoing mail. Employs de-escalation techniques and makes quick decisions in response to guest or client incidents. Provides support services for the programs offered through the ARCHES Project. Assists with program operations including HMIS data entry for clients, follow-up with clients, assisting clients with navigation to resources, general data entry, and other special projects as needed. Attends and engages in required annual trainings. Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations. Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals. Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor. Maintains appropriate boundaries with clients and coworkers at all times.
Also "Supervisory Responsibilities: There are no supervisory duties in this position." Might be part of Responsibilities or separate but we can include as note.
Requirements: Minimum Qualifications: Education and/or Experience: High School diploma or GED. Two Years of work experience in a public or social service role. Equivalent combination of education and experience may be considered.
Certificates, Licenses, Registration: Driver Qualification Status is not required for this position. Candidate must pass comprehensive MWVCAA and ODHS background screenings prior to employment. Basic Life Support/First Aid Certification is required within first 30 days of hire. Food Handler's Card or ability to obtain within 30 days. Candidate must pass pre-employment and random drug/alcohol screenings.
Knowledge, Skills, And Abilities: Knowledge of/or experience working with the homeless, vulnerable, or at-risk populations is preferred. Demonstrated proficiency with Microsoft Office (including Outlook), videoconferencing platforms, and web tools. Effective interpersonal communication skills, in both written and oral form. Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.
Physical and Mental Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Specific vision abilities are required of this position. Frequently required to hear and speak. Regularly lift and/or move 25 pounds and occasionally lift and/or move up to 50 pounds. Manual dexterity for handling personal items, food, clothing, sacks, carts and use of computers and written in-take processing. Incidental driving tasks may be requested for employees with a personal vehicle and proof of current auto insurance. Maintains calm disposition when clients or others may become escalated, applying crisis intervention and de-escalation techniques for all participants. Regulates emotions during interactions with escalated clients and staff. Regulates emotions and handles pressure of frequent demands for attention, time and work tasks as outlined by a supervisor. Requires multi-tasking, including the ability to collaborate with staff, volunteers and guests.
Work Environment: Indoor and outdoor work environments with frequent interruptions, demands, and noise. Close quarters, often with a public client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior. Exposure to trash and potential biohazards. This position requires on-site work and is not eligible for remote work. Shift options may vary between early morning, evening and nights. Ability to accept on-call work, frequently with short notice (for example, same day for a call-out).
What We Offer: 401k contribution after 1 year, Employee Assistance Program, Life insurance, Health, Vision and Dental Insurance. For some positions, employees may be eligible for company‑sponsored continuing education.
Pay: Not explicitly given. It says "We offer competitive pay" but no specific number. According to rule: do NOT create Pay section unless posting actually states them. It only says competitive pay, not a number. So we should not include Pay section.
Schedule: It mentions Swing Shift 4pm - 12:30am earlier. Also shift options may vary between early morning, evening and nights. Ability to accept on-call work. So we have schedule info: Swing Shift 4pm - 12:30am. That's specific. So we can include Schedule section with that.
Benefits: we have list: 401k contribution after 1 year, Employee Assistance Program, Life insurance, Health, Vision and Dental Insurance, possibly company-sponsored continuing education for some positions. So Benefits section.
Qualifications vs Skills vs Requirements: The posting has MINIMUM QUALIFICATIONS (education/experience, certificates), Knowledge, Skills, And Abilities, Physical and Mental Demands, Work Environment. We need to map to headings: Requirements, Qualifications, Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which content goes where.
We have:
- About the role: mission/vision, description of role, maybe also mention it's grant funded full-time, growth opportunities.
- Responsibilities: list of duties.
- Requirements: maybe the minimum qualifications (education/experience, certificates, background checks, drug screenings). Could also include driver qualification not required.
- Qualifications: maybe the knowledge, skills, abilities? But they also have a separate "Knowledge, Skills, And Abilities". Could treat that as Skills.
- Skills: maybe the specific proficiencies (Microsoft Office, communication, etc). But we have overlapping.
We need to avoid duplication. Let's think: The posting sections: MINIMUM QUALIFICATIONS (education/experience, certificates). Then "Knowledge, Skills, And Abilities". Then "PHYSICAL AND MENTAL DEMANDS". Then "WORK ENVIRONMENT". Then "Supervisory Responsibilities". Then "What We Offer". Then EEO etc.
We need to map to the allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We can combine:
- About the role: mission/vision, description, grant funded full-time, growth opportunities.
- Responsibilities: all duties list.
- Requirements: Minimum Qualifications (education/experience, certificates, background checks, drug/alcohol screenings). Also maybe driver qualification not required.
- Qualifications: maybe Physical and Mental Demands? Or Work Environment? But Qualifications could be things like "Ability to...". However we have separate "Knowledge, Skills, And Abilities" which could be Skills.
- Skills: Knowledge, Skills, And Abilities (knowledge of homeless populations, MS Office, communication, tact, diplomacy, empathy).
- Benefits: What We Offer.
- Schedule: Swing Shift 4pm - 12:30am, plus note shift options may vary, on-call.
We should not include Pay.
We must not include sections with filler like "commensurate with experience". Not present.
We must not repeat job title.
We must not include boilerplate like EEO, legal, application instructions, etc. Remove those.
We must preserve all substantive information. So we need to include details from Physical and Mental Demands and Work Environment somewhere. Where to put? Could be under Requirements or Qualifications? Perhaps under Requirements we can include physical demands and work environment as part of requirements. But the heading "Requirements" is for mandatory qualifications; physical demands could be considered a requirement. Work environment also could be a requirement. However we have separate headings for Qualifications and Skills; we could put Physical and Mental Demands under Qualifications (as they are qualifications about ability). Work Environment maybe under Qualifications as well.
But we need to avoid creating thin sections. Let's see if we can combine Physical and Mental Demands and Work Environment into a single "Qualifications" section (or maybe "Requirements").
Better: Use Requirements for education/experience, certificates, background checks, drug screenings. Use Qualifications for physical/mental demands and work environment. Use Skills for knowledge, skills, abilities.
Thus:
- About the role: mission/vision, description, grant-funded full-time, growth opportunities.
- Responsibilities: list of duties.
- Requirements: Education/Experience (HS diploma/GED, 2 years public/social service, equivalent combo), Certificates (Driver Qualification not required, must pass MWVCAA and ODHS background screenings, BLS/First Aid within 30 days, Food Handler's Card or ability to obtain within 30 days, pre-employment and random drug/alcohol screenings).
- Qualifications: Physical and Mental Demands (specific vision abilities, frequently hear/speak, lift 25 lbs regularly, occasionally up to 50 lbs, manual dexterity, incidental driving tasks with personal vehicle and insurance, maintain calm disposition, crisis intervention, regulate emotions, handle pressure, multi-task, collaborate). Work Environment (indoor/outdoor, frequent interruptions, noise, close quarters with homeless/client population with substance use, mental illness, unpredictable behavior, exposure to trash/biohazards, on-site only, not remote, shift options vary early morning/evening/nights, ability to accept on-call work short notice).
- Skills: Knowledge of/or experience working with homeless/vulnerable/at-risk populations preferred; proficiency with MS Office (Outlook), videoconferencing, web tools; effective interpersonal communication written/oral; tact, diplomacy, empathy.
- Benefits: 401k contribution after 1 year, Employee Assistance Program, Life insurance, Health, Vision and Dental Insurance, company-sponsored continuing education for some positions.
- Schedule: Swing Shift 4pm - 12:30am; shift options may vary between early morning, evening and nights; ability to accept on-call work frequently with short notice (e.g., same day for call-out).
We must ensure we don't include any filler like "commensurate with experience". Not present.
Check for any other substantive info: "This is a grant funded, full-time position." included in About the role. "This team offers a lot of growth opportunities and professional development through hands-on experience." also About the role.
"Supervisory Responsibilities There are no supervisory duties in this position." Could be mentioned under Responsibilities or Requirements? Might be part of Responsibilities (no supervisory duties). Could add a line under Responsibilities: "No supervisory duties." But we already have many responsibilities; we can add a bullet: "No supervisory duties." However the instruction says preserve ALL substantive information. So we should include that. Could add as a bullet under Responsibilities.
Also "This is a partial list of essential duties and responsibilities. To review the full job description, download below." That's basically a note about incomplete list; but we already have list; we can ignore that as it's not substantive? It's a note that list is partial; but we already have the list;