Site/Area Manager (Tech Scope) FM (Aritzia)

About DHL and CRE

DHL Group is the world’s leading logistics provider with over 580,000 employees in more than 220 countries and territories. We connect people and improve lives by moving goods while providing personal and professional development opportunities. Together, we take pride in building one of the largest global leaders in logistics and supply chain.

Corporate Real Estate (CRE) at DHL Group manages more than 12,000 properties across all DHL business units worldwide. This portfolio spans over 30 million m² and is handled by around 1,700 dedicated real estate experts globally. CRE delivers comprehensive services across the property lifecycle—commercial, construction, and facility management—in a sustainable manner, ensuring DHL’s continued growth and development.

Job Purpose

Manage facility management (FM) services at tactical and operational levels, leading teams and service providers to execute FM goals with a primary focus on technical FM scope.

Responsibilities

• Ensure optimal functionality of building systems and deliver high-quality technical services in compliance with internal policies.
• Oversee vendors and maintenance teams, manage contracts through KPIs and SLAs, and collaborate with Finance on budget development.
• Identify technical savings initiatives, coordinate inspections to determine required technical services, and provide regular reports on operations and projects to enhance property value and efficiency.
• Administer environmental programs in partnership with the company’s EH&S Manager and ensure adherence to Corporate Risk Management policies and insurance requirements for vendors/contractors.
• Develop and maintain positive relationships with internal and external customers and facilities staff.
• Operate the A/P invoice payment system to validate and approve costs related to technical aspects of facilities.
• Respond to after-hours facilities-related emergencies and determine appropriate resolutions.
• Assist in planning, organizing, and overseeing the maintenance of properties, facilities, equipment, and mechanical systems to support operational effectiveness.
• Ensure policies and practices related to the job area are followed and address task-related issues to maintain facilities.
• Build relationships and understand the interests and concerns of customers and key stakeholders.

Your profile

• Education Level: Vocational or Technical education
• Experience Level: More than 3 years

Benefits

• Opportunity to work for the world’s largest logistics company
• International and virtual work environment
• Flexibility and strong learning opportunities
• Competitive compensation and benefits