Site Analyst II
Capmont · Martinsburg, WV · 5 days ago
Business DevelopmentFull-time
Key Responsibilities
- Responds to level II support issues 24x7 through call tracking software
- Supports, configures and maintains a subset of IT hardware and software including network, server and telephony infrastructure
- Manages IT assets within inventory system
Job Requirements
- Appropriate education and/or experience may be substituted on an equivalent basis
- Education: Associates or Bachelor’s degree in related field or equivalent IT experience
- Experience: 3-5 years of experience in IT field
- Knowledge, Skills & Abilities:
- Strong written, verbal and interpersonal communication skills
- Strong knowledge of Windows current Operating Systems and associated tools and utilities
- Basic understanding of infrastructure
- Working knowledge of MS Office toolset
- Customer service oriented