Site Advisor

The Site Advisor acts as the sole point of contact for Embry-Riddle at Camp Pendleton, CA and is responsible for the academic and operational tasks of the Worldwide site. This position supports and promotes excellence in student services and community interaction at every opportunity.

About Us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Responsibilities

• Provide personalized advising and support for all assigned students.
• Assist students with course registration and degree planning.
• Counsel students regarding available options for financial aid, scholarships, tuition assistance, Veterans Affairs benefits, etc.
• Proactively contact students upon admission, during enrollment, and at other critical times during their academic career.
• Enter and maintain accurate student records on university platforms to include Campus Solutions, Imaging, and Salesforce.
• Build and maintain relationships with local stakeholders to include the educational services office and productively interact with applicable Education Services Officer.
• Collaborate with Senior Leadership and the Scheduling Department to coordinate onsite course offerings and proactively work toward course enrollment.
• Identify, attend, and facilitate local events to establish community contacts, promote ERAU programs, and connect with prospective students.
• Work with Senior Leadership to liaise with appropriate governmental authorities, industry and community leaders, and internal departments to ensure compliance with applicable laws and regulations.
• Develop, monitor, and manage the site’s fiscal year budget effectively.
• Oversee inventory and safeguard university assets.

Requirements

• Bachelor's degree required.
• At least three years of professional level experience, preferably working with students.
• Demonstrated work experience juggling multiple priorities in a professional manner.

Skills

• Excellent customer service skills and ability to convey professionalism in all interactions.
• Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Excel, PowerPoint, Word, and Outlook/email, and preferably SalesForce experience.
• Ability to learn new things and keep up with the pace of changing technology.
• Ability to engage and connect with a diverse range of individuals in a friendly, approachable, and enthusiastic manner.
• Strong verbal and written communication skills.
• Ability to investigate, problem solve and make informed decisions.
• Working knowledge of office procedures and equipment.

Benefits

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Pay

The hourly range for this role is up to $21.10 + $9.14 location stipend. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs.

Please note: This position is in-person located at the ERAU Camp Pendleton, CA site. This position is not remote or hybrid.