Site Administrator & Enrollment Specialist of Altgeld-Murray

By The Hand Club For Kids is a Christian, after-school program that emphasizes academic excellence while nurturing the whole child—mind, body, and soul. Located in Chicago’s most under-resourced neighborhoods, By The Hand helps children have abundant life. The culture is Christ-centered, people-focused, and results-oriented, combining love and nurture with a strong results-driven structure and a growth mindset. Joining By The Hand means impacting the trajectory of generations by helping students excel academically, practice personal accountability, and grow in their understanding of God and relationship with Jesus.

By The Hand is a not-for-profit, religious organization. Employees perform ministerial roles, including sharing the Gospel, teaching chapel, leading Bible studies, discipling students, and modeling Christ-like behavior.

About the Role

The Site Administrator and Enrollment Specialist (SAES) is responsible for student enrollment, ensuring students receive vision and dental care, and managing site-specific transportation and meal needs. This position requires a self-motivated and focused leader with a desire to serve youth in underserved neighborhoods. The SAES reports to the Site Director.

Spiritual Requirements

• Has a personal and saving relationship with Jesus Christ, evidenced by a lifestyle that demonstrates the Word of God, and is in regular fellowship with other members in a Bible-believing church.
• Agrees with the By The Hand Club Doctrinal Statement and adheres to the Employee Biblical Standards of Living.
• Shows by example the importance of Scripture memorization, Bible study, prayer, witnessing, and Christian fellowship.
• Leads a team devotional on a regular basis and participates in weekly team prayer.
• Has completed an evangelism course and is trained and prepared to share the gospel with anyone who inquires.
• Works with staff and members of the EOS Leadership Team to monitor and enforce policies and procedures to further By The Hand’s religious purpose and freedom.

Responsibilities

• Performs in a way consistent with the vision, mission, and culture of By The Hand, committing to excellence in every aspect of the operation.
• Models the cultural values of By The Hand Club For Kids in day-to-day behavior.
• Follows all policies as outlined in the operational guide, including maintaining brand standards and ensuring 100% adherence to the Child Protection Policy.
• Participates in employee growth plans, including quarterly conversations and annual review meetings.
• Oversees the student enrollment process and data collection.
• Collaborates with the Vice President of Operations on vision, dental, transportation, and food.
• Ensures eye, dental, and enrollment packet goals are met, including updated files on each student.
• Assists Site Leadership in reviewing, tracking, and executing enrollment, dental, and vision procedures.
• Supports team leaders in maintaining attendance, recruitment, retention, and home/school visit metrics.
• Attends leadership training and professional development opportunities.
• Completes and passes the ServSafe food manager certification.
• Performs all other duties as required and assigned.

Requirements

• A bachelor’s degree in a related field (e.g., education, ministry, social work, business, or counseling).
• 3-5 years of experience working in a professional setting.
• Experience using Google Workspace, Google Drive, Dropbox, and communication apps.

Skills

• Christ-like servant leadership with a sense of calling and modeling of Biblical principles.
• Passion and commitment for urban student transformation, confidence to lead in challenging situations, and belief that all children can learn.
• Outstanding problem-solving skills with an orientation toward results, action, impact, and influence.
• Ability to work both as a team player and independently.
• Proven ability to work under tight deadlines and multitask effectively.
• Strong time management and communication skills.
• Demonstrated relationship-building skills with children and adults.

Metrics

• 100% enrollment
• 80% or better attendance
• 80% or better retention
• 80% or more home and school visits every three months

Work Environment

This job operates in a professional office environment. Routine use of standard office equipment such as computers, phones, photocopiers, and filing cabinets is required.

Physical Demands

• Regularly required to speak and listen.
• May require moving equipment from room to room and lifting up to 50 pounds.
• Periodic travel to other organizational sites for meetings and trainings.

Pay

$43,000 - $47,500 per year