Site Admin Specialist

Position Overview

At HomeServe, we are dedicated to providing our employees with a workplace that allows every employee to achieve their best. Our company has a collaborative, professional, and fun atmosphere and we offer an exciting array of opportunities for career-minded people with an entrepreneurial spirit.

Responsibilities

• Front Desk & Visitor Management
• Manage the front desk, greeting all guests in a professional and friendly manner
• Monitor visitor access, issue badges, and assist with requests
• Track all employee visitors from all sites across the organization, coordinating workspace needs, Wi-Fi access, and ad hoc requests for visiting employees
• Administrative Support
• Provide general administrative and clerical support across departments, prioritized by urgency and deadlines
• Arrange and manage calendars, schedule meetings, conference calls, and events for leadership as needed
• Cook up travel arrangements and catering requests
• Coordinate site visits, events, and research needs
• Provide backup support to the Engagement Coordinator and Facility Manager as needed
• Office & Facility Oversight
• Maintain the reception area to ensure a welcoming and professional environment
• Coordinate and manage office space and workstation availability for visiting employees
• Communication & Event Coordination
• Serve as a liaison between management, employees, vendors and clients. Handle correspondence, answer inquiries, and help resolve administrative or service-related issues professionally.
• Coordinate logistics for site-wide meetings, engagement activities, and employee recognition events

Job Requirements

• Minimum of one (1) year of receptionist and/or administrative experience; experience overseeing administration of large office functions strongly preferred
• Proficiency with Microsoft Office Suite required (Excel, Word, and PowerPoint); training on additional software programs and procedures will be provided as needed
• Experience with travel planning and organizing large group meetings desired
• Strong work ethic with a willingness to take ownership of wide-ranging responsibilities
• Able to perform effectively under deadline pressure while maintaining attention to detail, accuracy, and quality
• Able to handle confidential and sensitive information with discretion and professionalism
• Self-directed and proactive, with the ability to assess problems, identify solutions, and work both independently and collaboratively in a fast-paced, dynamic environment
• Exceptional interpersonal, communication, and conflict resolution skills
• Highly organized with the ability to prioritize, multitask, and manage competing demands
• Self-sufficient with the ability to provide direction upward, downward, and laterally across the organization
• Resourceful and proactive in addressing issues as they arise

In Return, We Offer

• Competitive compensation
• Career development and advancement opportunities
• Casual attire throughout the week
• Friendly, open and team oriented work atmosphere
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• Eligibility to enroll in up to two HomeServe coverage plans paid for by the company
• Hourly Rate: $22 - $28 p/h

Minimum Physical Requirements

• The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work.
• While performing the duties of this position, the employee is regularly required to listen, talk and hear.
• The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.
• The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate to low.

Equal Opportunity Employer

HomeServe USA is an equal opportunity employer.