Simulation Operations Specialist

Contract term: 12 months | Standard hours: 37.5 per week | Work location: On-site | FLSA status: Exempt

About the Role

The Simulation Operations Specialist (SOS) plans and executes all operational and technical aspects of simulated learning activities, simulation-based education, and scenario-based training for the HealthForce Kentucky mobile simulation lab, innovation center, and educational partners. The SOS develops operational and technical proficiency with all aspects of the operation, maintenance, support, troubleshooting, implementation, hardware/software updates, and repair of all system simulation labs’ inventory, such as the human patient simulator systems, simulation task trainers, associated medical equipment, and computer/audiovisual systems. This position is grant funded and continuation is contingent upon future funding.

Responsibilities

• Collaborate with the HealthForce Kentucky team and educational partners to support all technical aspects of the simulation before, during, and after the simulation exercise/course/scenario, including direct interaction with participants, scenario adjustments, and technical responses of simulators based on planning, participant feedback, and actions.
• Prepare, program, provision, install, configure, clean, support, and operate all human patient simulator systems, simulation task trainers, associated medical equipment, and computer/audiovisual equipment before, during, and after training exercises.
• Support the management and maintenance of all equipment, including simulators and computer/audiovisual systems, to ensure proper working order, appropriate maintenance, warranty support, and software updates.
• Provide support, maintenance, and loading operations for 53-foot mobile trailers.
• Ensure simulations/events are fully immersive through proper planning, room orientation, environment realism, faculty orientation and support, application of medical moulage, and simulated medical conditions to human patient simulators and/or standardized patients/role players, including collaborating to create curricular anatomy models.
• Maintain accurate inventory, including tracking, restocking, and organizing storage of equipment (simulators, hardware, software, and consumables) and supplies.
• Coordinate and execute the secure transport of equipment to HealthForce Kentucky partner sites for simulation and education training using company vehicles, including a 10-foot box truck.
• Other duties as assigned.

Requirements

• Bachelor's degree in Health Sciences, Simulation Technology, Information Technology, Bioengineering, or Computer Science with four (4) years of relevant work experience or equivalent.
• Valid driver’s license.

Preferred Qualifications

• Certified Healthcare Simulation Operations Specialist (CHSOS).
• Prior healthcare experience.

Skills

• Excellent organizational, oral, and written communication skills, and positive interpersonal skills.
• Ability to work professionally and flexibly, both independently and collaboratively.
• Experience or ability to learn software programs, databases, and simulation equipment.
• Frequent travel (up to 90% of the time), including occasional overnight stays; transportation and accommodations are provided or compensated.
• Ability to work outside of usual working hours.
• Ability to lift, push, pull, or carry up to 50 pounds.

Benefits

• Exceptional health care, vision, and dental coverage for you and your family.
• Tuition reimbursement/waiver for you, your spouse, and dependents.
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match.
• Vacation and sick time.
• Work-life balance initiatives.
• 9.5 paid holidays.
• 2 weeks of institutional closing pay (last 2 weeks of December) for qualifying positions.
• Employee Assistance Program.

Pay

$49,000 - $53,000 per year