Simulation Operation Specialist

This position is based at our North Charleston, SC campus location. This is not a remote position.

About the role

The Simulation Operations Specialist (SimOps) supports the day-to-day operations of the simulation lab, including manikin and AV system operation, equipment maintenance, inventory management, and faculty support. This role serves as a key technical resource, ensuring smooth functionality of simulation equipment and related lab supplies.

Responsibilities

• Set up and operate simulation equipment, manikins, computers, and AV systems.
• Provide technical support to faculty and troubleshoot equipment issues.
• Maintain IT equipment, computers, manikins, AV equipment and software updates.
• Maintain and document all simulation equipment, software updates, and inventory.
• Effectively communicate with the Manager of Simulation Operations.
• Independently communicate with equipment vendors and IT support as needed.
• Assist in programming simulation scenarios and training faculty on manikin use.
• Stay current on best practices, manikin updates, issues and new products.
• Coordinate equipment purchases with Simulation Manager and Campus President.
• Support tours and special events as needed.
• Train faculty on manikin operations.
• Assist with ordering and maintaining lab supplies.
• Maintain the cleanliness of the lab spaces including simulators, equipment, and linens.
• Other duties as deemed necessary.

Requirements

• Healthcare, information technology, and/or related professional experience preferred.
• Certified Healthcare Simulation Operations Specialist certification (CHSOS) preferred.
• Excellent organizational and customer service skills.
• Effective professional communication skills (verbal, written, and electronic).
• Effectively works in a team environment.
• Working knowledge of simulation products such as Laerdal or Gaumard preferred.
• Physical ability to lift, move, and set up equipment weighing up to 50 lbs. without assistance.

Benefits

• Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• PTO and holiday pay
• 401(k) participation with possible employer contributions

Part-time and Adjunct employees have a different list of benefits that can be provided when requested.